Resale Program, Sr. Manager
Snowflake
Cloud
Channel Sales Manager
ServiceTitan
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $136,600 - $182,600 per year
Job Level
SeniorLead
Tech Stack
CloudMaven
About the role
- Manage the entire lifecycle of a partnership end-to-end, including identifying a partnership use-case, building a business case, evaluating partner candidates, negotiating deal terms, launching and program managing roll-out, enabling internal and external teams, and bringing the partnership to market
- Drive and manage channel pipeline alongside a portfolio of partners, through 'white glove' engagement, field events, cross-selling strategies, and financial incentives
- Build and refine a library of assets that helps enable partner customer facing teams to co-sell a best-in-class integrated solution
- Work alongside Customer-facing teams (e.g., Sales, Customer Success, Support) and ServiceTitan Enablement to support the roll out of integration solutions, referral campaigns, and joint marketing initiatives
- Analyze customer and sales data to identify gaps in our product integration footprint and inform fiscal year planning and team objectives
- Work with ServiceTitan executive leaders to support live sales deals of highly strategic prospective customers, providing relevant subject matter expertise and recommendations on building best-in-class workflows and leveraging our partner ecosystem
- Liaise with ServiceTitan Sales and channel partners to create and execute on net-new processes required to manage lead flow
- Create and execute on detailed plans for local, regional, and national events alongside ServiceTitan Events Planning Team that lay out key objectives, roles & responsibilities, staffing requirements, target customer engagement, post mortems, and more
- Manage and evaluate the ongoing success of existing partnerships and integrations by defining and tracking key metrics and success criteria and supporting internal teams in addressing customer escalations
Requirements
- 8+ years of relevant work experience
- Bachelor's Degree; MBA or equivalent experience preferred
- Direct experience with building and managing co-selling motions with channel partners
- Ability to source, design, negotiate and implement net-new partnerships
- Ability to develop and execute joint go-to-market strategies
- Ability to work autonomously, to meet tight deadlines, and to thrive in a fast paced environment with shifting priorities
- Demonstrated excellence in cross-functional verbal and written communication, with the ability to simplify and explain complex problems to stakeholders of all levels
- Excellent organizational skills with a demonstrated ability to multitask and handle multiple priorities appropriately
- High motivation, initiative and positive attitude
- Knowledge of Trades Industries preferred
