Serko Ltd.

Business Development Rep

• Hunt where it counts: Proactively identify and secure new partners across our three core verticals: Displacement/Claims/Institutional Travel, Workforce Deployment & Staffing, and Project-based & Field Operations.
• Own the full cycle: Run deals from Discovery through Business Case to Closed-Won, building the case for why routing travel through Booking.com for Business beats the status quo.
• Build the business case: Get comfortable with numbers, sizing a partner's travel spend, translating booking volume into revenue projections, and showing prospects the ROI of consolidating their lodging program.
• Be the trusted advisor: Work directly with decision-makers at insurers, staffing firms, and program administrators, often people who've never thought about travel booking as a lever, and need you to show them why it is.
• Help build the playbook: This function is still being proven at scale. You'll help sharpen what works, not just execute a fixed script.

Business Development Manager

Data Engineer

• Perform DBA-like operational tasks that include fulfilling database-related service requests, monitoring and improving our Cloud-based SQL environments, and resolving incidents with the help of software engineers.
• Perform T-SQL development tasks such as creating new or optimising existing T-SQL code (queries, stored procedures, functions), and reviewing and approving T-SQL code written by software engineers.
• Participate in initiatives such as regular database performance improvement, process improvement, automation, and data security review.
• Contribute to other projects that include tasks such as creating data pipelines, building a data model, and creating reports.
• Mentor and coach other engineers at any level.
• Adhere to SQL and data engineering best practices.
• Collaborate with various stakeholders to bring better tooling and automation opportunities related to database infrastructure.
• Participate in an on-call roster (roughly one week for 4 weeks).

Senior Data Engineer – Database Operations

Chief Marketing Officer

• Define the category narrative, position the product for travelers and companies alike, and establish Serko.ai as a leading voice in an AI-first world.
• Optimize the full acquisition funnel and demand generation loops. You'll manage performance efficiency (CAC, ROI) and direct a global performance agency and budget.
• Partner directly with Product and Data Science to eliminate user friction, analyze behaviors, and fast-track product-market fit.
• Build multi-channel campaigns across paid, organic, and social channels, leveraging modern GenAI tools to maximize speed and personalization.
• Ensure Serko.ai is a cited authority within LLMs, AI search engines, and chat interfaces, while relentlessly optimizing landing pages and user journeys.

Business Development Manager

Senior Data Engineer – Database Operations

Director of Marketing