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Serko Ltd.

Business Development Manager

Serko Ltd.

Business Development Manager driving growth in global business travel & expense technology at Serko. Identifying partners and managing business cases in institutional and workforce travel sectors.

Posted 7/6/2026full-timeNew York City • Illinois, New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Hunt where it counts: Proactively identify and secure new partners across our three core verticals: Displacement/Claims/Institutional Travel, Workforce Deployment & Staffing, and Project-based & Field Operations.
  • Own the full cycle: Run deals from Discovery through Business Case to Closed-Won, building the case for why routing travel through Booking.com for Business beats the status quo.
  • Build the business case: Get comfortable with numbers, sizing a partner's travel spend, translating booking volume into revenue projections, and showing prospects the ROI of consolidating their lodging program.
  • Be the trusted advisor: Work directly with decision-makers at insurers, staffing firms, and program administrators, often people who've never thought about travel booking as a lever, and need you to show them why it is.
  • Help build the playbook: This function is still being proven at scale. You'll help sharpen what works, not just execute a fixed script.

Requirements

What you’ll need
  • An Account Executive track record in BD or partnership sales: ideally in SaaS, travel, insurance services, staffing, or another vertical where you sold to an intermediary rather than an end consumer.
  • Comfort with ambiguity and numbers: You can build a credible business case from partial data, and you don't wait for a perfect script before picking up the phone.
  • Consultative selling skills: You can walk a claims manager or staffing exec through why this matters to their business, not just pitch features.
  • A collaborative mindset: You will be joining a small, close-knit team right now. You will work alongside peers and supporting functions to refine the motion as we scale it.
  • Strong network and experience selling into core verticals: Displacement/Claims/Institutional Travel, Workforce Deployment & Staffing, and Project-Based & Field Operations.

Benefits

Comp & perks
  • A competitive base salary and discretionary incentive plan based on individual and company performance
  • Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your own career pathways.

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Soft Skills
Collaborative Mindset