Presales Solution Architect – Data
Defined.ai
Junior Solutions Engineer
Sequence
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Manage the customer implementation lifecycle from signature to go-live
- Translate complex customer pricing models into the Sequence data model
- Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform
- Become a trusted source of product feedback for Product and Engineering as the frontline operator working with customers every day
- Build and scale the onboarding playbook and implementation function; develop and execute global strategies for external partners
Requirements
- 0-2 years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment
- Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects
- Founder mentality - energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity
- Strong communications skills and attention to detail
- Comfortable communicating and building relationships with technical and non-technical stakeholders
