Sequence

Junior Solutions Engineer

Sequence

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Job Level

Junior

About the role

  • Manage the customer implementation lifecycle from signature to go-live
  • Translate complex customer pricing models into the Sequence data model
  • Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform
  • Become a trusted source of product feedback for Product and Engineering as the frontline operator working with customers every day
  • Build and scale the onboarding playbook and implementation function; develop and execute global strategies for external partners

Requirements

  • 0-2 years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment
  • Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects
  • Founder mentality - energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity
  • Strong communications skills and attention to detail
  • Comfortable communicating and building relationships with technical and non-technical stakeholders