Customer Service Representative
Sentry
full-time
Posted on:
Location Type: Hybrid
Location: Vienna • Austria
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Salary
💰 €36,000 per year
Job Level
About the role
- Become a Sentry account & billing expert and a customer advocate
- Answer a high volume of inbound support tickets related to Sentry's account & billing
- Contribute to team operational improvements and support knowledge base documentation and building macros
Requirements
- 1+ year of customer support, technical support, or related customer-facing role
- Excellent written communication skills in English
- Ability to manage competing priorities and deadlines
- Able to work in a fast-paced environment
- Live in the Vienna, Austria area or are willing to relocate
- Visa sponsorship is not available for this position
Benefits
- Incentive compensation
- Equity grants
- Paid time off
- Group health insurance coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer advocacywritten communicationtime managementprioritizationadaptability