Digital Marketing Product Owner
Sentry
full-time
Posted on:
Location Type: Hybrid
Location: Nashville • Tennessee • Wisconsin • United States
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Tech Stack
About the role
- Lead the product vision, strategy, and operational planning— as well as successfully execute against a variety of product initiatives across all stages of a product's lifecycle, including early product planning, customer research and validation, roadmap planning, product development sprints, piloting, gaining early adopters, product launch, metrics analysis, and post-launch iteration.
- Define product strategy and vision and then develop a creative, high-quality, and clear product roadmap.
- Integrate usability studies, research and market analyses into product requirements to enhance user satisfaction.
- Identify objectives and key results and analyze customer feedback and usage metrics to recognize key pain points and opportunities to address.
- Gather information and data to guide build-buy-partner options to solve customer problems.
- Serve as the “translator” for both the customer and market, as well as internal stakeholders, including but not limited to business lines and cross-functional teams.
- Understand how and when to leverage design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
- Prioritize initiatives and get commitments from internal stakeholders using excellent communication and negotiation skills.
- Mentor and grow more junior members of the team.
- Collaborate across business, technology and user experience, including with leadership, project teams, and other relevant internal and external stakeholders to create change-transformation deliverables.
- Oversee customer and user empathy collaboration; identifies pain points and evaluates opportunities to solve them, determining what gets built to support product; leads with broader decision making within product suite.
Requirements
- Personal Lines or Commercial Lines insurance experience highly preferred.
- Bachelors Degree or equivalent work experience.
- Minimum of 3 years of related work experience.
- Demonstrated experience providing customer-driven solutions, support or service.
- Demonstrated experience overseeing roadmap strategy and definition, with a strong focus on KPIs and metrics preferred.
- Ability to think strategically and execute methodically.
- Proficiency with JIRA or other agile development workflow tools, along with digital road mapping solutions preferred.
- Familiarity with Cloud products, architecture, microservices, and concepts preferred.
- Experience in data-driven products and iterative development preferred.
- Understanding of the technology industry, including current and emerging digital solutions and trends.
- Demonstrated experience leading multiple customer-facing digital/technology products.
- Extensive knowledge of agile methodologies, managing data and tech projects, industry standards and best practices.
- In depth knowledge and understanding of the market, users, and landscape of digital products and applications.
- Demonstrated verbal and written communication skills with ability to transfer knowledge and work cross-functionally.
- Demonstrated strong problem solving and analytical aptitude with the ability to analyze information, interpret results, formulate conclusions and provide strong consulting.
- Experience fostering a collaborative and cross-functional team environment.
Benefits
- Flexibility through a scheduled Hybrid work model.
- Meal Subsidy available for associates who report to an office.
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off.
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs.
- Sentry Foundation gift matching program to encourage charitable giving.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product strategyroadmap planningcustomer researchmetrics analysisdata-driven productsagile methodologiesdesign thinkingUXiterative developmentKPI
Soft Skills
communicationnegotiationmentoringcollaborationproblem solvinganalytical aptitudestrategic thinkingcustomer-driven solutionscross-functional teamworkleadership
Certifications
Bachelor's Degree