Sentry

Senior Operations Technician – Commercial Lines

Sentry

full-time

Posted on:

Location Type: Hybrid

Location: Stevens Point • Iowa • Wisconsin • United States

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Job Level

Senior

About the role

  • Provide operational and administrative services to the underwriting teams
  • Triage and complete tasks for internal and external customers
  • Work with Underwriting Support Specialists to complete new business and renewal submissions within our policy system
  • Verify and review information for accuracy along with required additional information as needed
  • Respond to service questions by investigating and handling problems and/or service issues to a satisfactory resolution
  • Perform other related job duties as needed

Requirements

  • Associate Degree or equivalent work experience.
  • Minimum of 1 year of related work experience.
  • Excellent communication skills.
  • Advanced computer and Microsoft office skills beneficial.
  • Ability to prioritize workload and handle several projects simultaneously is desired.
Benefits
  • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
  • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
  • Meal Subsidy available for associates who report to an office.
  • 401(K) plan with a dollar-for-dollar match on your first eight percent , plus immediate vesting to help strengthen your financial future.
  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program to encourage charitable giving.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communication skillsability to prioritize workloadproblem-solvingorganizational skills
Certifications
Associate Degree