Director, Clinical Services – Partnerships
Sentrex Health Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Lead
About the role
- Develop and execute a comprehensive strategy to continue the expansion of the Partner Network
- Oversee relationships with a diverse portfolio of strategic partners, including national and regional infusion providers, to drive network growth and market expansion.
- Drive partnerships that contribute to the company’s revenue targets, ensuring that partnerships deliver ROI through lead generation, joint initiatives, and integrations.
- Lead and mentor members of the team, ensuring effective execution of partnership initiatives.
- Oversee, hire, train and develop team members as the partnership program scales.
- Work closely with cross functional teams to align partnership initiatives with broader company goals; coordinate with internal teams to ensure seamless integration with partners and maximize joint value.
- Lead negotiations with partners to establish mutually beneficial agreements, ensuring legal, quality, and financial terms align with the company’s objectives.
- Oversee the partnership contracts, renewals, and negotiations.
- Accountable for the approval, ROI and implementation of business cases for new investments.
- Oversee tracking, analyzing, and reports on partnership performance, using data and KPIs to measure success and make informed decisions about the future direction of partnerships.
- Provide insights to leadership on the overall health and impact of the partner ecosystem.
- Maintain direct and active relationships with partners, including proactively resolving business, technical and policy issues, serving as an internal and external advocate.
- Coordinate with VP, Biopharma Services to build relationships with pharmaceutical stakeholders and ensure alignment.
- Support development of processes, workflows, and organizational systems to enable partnership utilization and meet Patient Support Program (PSP) requirements.
- Proactively identify roadblocks and inefficiencies and lead iterative process improvement initiatives that will defend and extend client success.
- Engage and champion long term key stakeholders.
Requirements
- A university degree in an applicable field is preferred.
- Previous Director level experience within Patient Support Programs is required.
- Experience in partnership management required.
- Solid knowledge and hands-on experience of the pharmaceutical industry including specialty mediations, infusion networks, patient support programs, specialty pharmacy services and the competitive environment
- Strong relationship management development skills.
- Previous experience developing and managing contracts is required.
- Ability to communicate complex value propositions and negotiate trade terms, collaborations, partnerships and other opportunities with external partners.
- Strong customer/client management background.
- Strong analytical, conceptual and problem-solving skills with a demonstrated track record of innovation
- Strong executional skills – ability to take an idea from concept to implementation.
- Critical thinking skills, creative and innovative solutions to internal or external client needs.
- Strong organizational agility; ability to manage teams through change and lead by example.
Benefits
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
partnership managementcontract developmentdata analysisKPI measurementprocess improvementlead generationROI analysisnegotiationbusiness case implementationpatient support programs
Soft skills
relationship managementcommunicationproblem-solvingexecutional skillscritical thinkingorganizational agilitymentoringteam leadershipinnovationstakeholder engagement
Certifications
university degree