Director, Clinical Services – Partnerships
Sentrex Health Solutions
full-time
Posted on:
Location Type: Remote
Location: Canada
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Job Level
About the role
- Develop and execute a comprehensive strategy to continue the expansion of the Partner Network
- Oversee relationships with a diverse portfolio of strategic partners, including national and regional infusion providers, to drive network growth and market expansion.
- Drive partnerships that contribute to the company’s revenue targets, ensuring that partnerships deliver ROI through lead generation, joint initiatives, and integrations.
- Lead and mentor members of the team, ensuring effective execution of partnership initiatives.
- Oversee, hire, train and develop team members as the partnership program scales.
- Work closely with cross functional teams to align partnership initiatives with broader company goals; coordinate with internal teams to ensure seamless integration with partners and maximize joint value.
- Lead negotiations with partners to establish mutually beneficial agreements, ensuring legal, quality, and financial terms align with the company’s objectives.
- Oversee the partnership contracts, renewals, and negotiations.
- Accountable for the approval, ROI and implementation of business cases for new investments.
- Oversee tracking, analyzing, and reports on partnership performance, using data and KPIs to measure success and make informed decisions about the future direction of partnerships.
- Provide insights to leadership on the overall health and impact of the partner ecosystem.
- Maintain direct and active relationships with partners, including proactively resolving business, technical and policy issues, serving as an internal and external advocate.
- Coordinate with VP, Biopharma Services to build relationships with pharmaceutical stakeholders and ensure alignment.
- Support development of processes, workflows, and organizational systems to enable partnership utilization and meet Patient Support Program (PSP) requirements.
- Proactively identify roadblocks and inefficiencies and lead iterative process improvement initiatives that will defend and extend client success.
- Engage and champion long term key stakeholders.
Requirements
- A university degree in an applicable field is preferred.
- Previous Director level experience within Patient Support Programs is required.
- Experience in partnership management required.
- Solid knowledge and hands-on experience of the pharmaceutical industry including specialty mediations, infusion networks, patient support programs, specialty pharmacy services and the competitive environment
- Strong relationship management development skills.
- Previous experience developing and managing contracts is required.
- Ability to communicate complex value propositions and negotiate trade terms, collaborations, partnerships and other opportunities with external partners.
- Strong customer/client management background.
- Strong analytical, conceptual and problem-solving skills with a demonstrated track record of innovation
- Strong executional skills – ability to take an idea from concept to implementation.
- Critical thinking skills, creative and innovative solutions to internal or external client needs.
- Strong organizational agility; ability to manage teams through change and lead by example.
Benefits
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
partnership managementcontract developmentdata analysisKPI measurementprocess improvementlead generationROI analysisnegotiationbusiness case implementationpatient support programs
Soft Skills
relationship managementcommunicationproblem-solvingexecutional skillscritical thinkingorganizational agilitymentoringteam leadershipinnovationstakeholder engagement
Certifications
university degree