Travel Experience Consultant III
CWT
Staff Professional Services Consultant – SIEM
SentinelOne
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $128,000 - $160,000 per year
Job Level
Lead
Tech Stack
AWSAzureCassandraCloudElasticSearchHadoopKafkaKubernetesPerlPythonSplunk
About the role
- Deliver implementation, enablement, and advisory services for SentinelOne AI SIEM and related technologies.
- Consult with Customers to build collaborative architecture, success criteria, and project plans for implementation customized to their business objectives.
- Possess a basic understanding of FedRAMP and the ability to deliver solutions in these environments.
- Work with Customers as a trusted advisor, helping guide them on ongoing security best practices, platform management, and product usage; identify and suggest new opportunities for applying the technology.
- Empower customers to take on the next wave of questions on their own.
- Collaborate with Service Delivery Partners, enabling them to provide the same level of service to our Customers.
- Represent and advocate for Customer needs/issues cross-departmentally.
- Continuously improve methodologies, deliverables, and processes to create an unparalleled Customer Experience.
Requirements
- Spanish fluency is required
- Portuguese proficiency is a plus
- Prior experience in a Professional Services Engineer/Implementation Engineer role or related field services (pre-sales, customer success, etc.)
- Strong background with SIEM (Splunk, Devo, Qradar, Exabeam, etc.), big data platforms (Cassandra, Hadoop, etc.), data lakes (Snowflake, DataBricks), streaming analytics (Kafka), and/or log management (ElasticSearch, SumoLogic, etc.)
- Exposure to SOAR platforms (Cortex, Swimlane, Torq, etc.)
- Some code writing proficiency is desired (C/C++, Bash, Perl, and/or Python, etc.)
- Experience with RegEx and writing parsers
- Background in cloud providers (AWS, Azure, Google) and technologies such as Kubernetes
- Detail-oriented and analytical.
- Strong team player but still a self-starter.
- Ability to travel to visit prospects, customers, and partners on occasion (no more than 25% and as required).
Benefits
- Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
- Unlimited PTO
- Industry-leading gender-neutral parental leave
- Paid Company Holidays
- Paid Sick Time
- Employee stock purchase program
- Disability and life insurance
- Employee assistance program
- Gym membership reimbursement
- Cell phone reimbursement
- Numerous company-sponsored events, including regular happy hours and team-building events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SIEMbig data platformsdata lakesstreaming analyticslog managementcode writingRegExwriting parserscloud providersKubernetes
Soft skills
detail-orientedanalyticalteam playerself-startercustomer advocacycollaborationconsultationproject planningcommunicationproblem-solving
