Brand & Digital Consultant
Cielo Talent
Technical Consultant – Bridge
Learning Technologies Group plc
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
JavaScriptjQueryRubyRuby on RailsSQL
About the role
- Review integration requirements of a customer implementation and suggest modifications needed to deliver reliable functionality and communication.
- Discuss integration with customer and provide guidance as needed to ensure appropriate configuration settings and information exchange.
- Independently install and configure all products supported, including server and client components; assist less experienced technicians when needed.
- Work with customer vendors, partners and on-site technicians to resolve issues as it relates to software; troubleshoot, test possible solutions and escalate when necessary.
- Diagnose and troubleshoot product issues with client employees, customers and vendors and assist with problem resolution.
- Provide proactive resolutions to developing problems and suggest modifications that may result in a permanent fix to a problem; prioritize in dynamic environment and meet deadlines.
Requirements
- 2+ years of experience in SaaS based implementations and project management.
- BS in Computer Science, Information Services or other related fields is preferred.
- Experience with various technologies and languages, such as authentication protocols, XML, HTML, CSS, Ruby on Rails, Javascript, Jquery, JSON, SQL, AICC and SCORM.
- Technical experience with authentication protocols and Single Sign-On solutions.
- Strong understanding of APIs.
- Experience performing large data integrations between systems of record and a SaaS provider.
- Project management experience, particularly focused on the software implementation projects.
- Experience working both independently and in a team-oriented, collaborative environment is essential.
- Ability to conform to shifting priorities, demands, and timelines through analytical and problem solving capabilities.
- Strong written and oral communication and interpersonal skills.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS implementationsproject managementauthentication protocolsXMLHTMLCSSRuby on RailsJavascriptJquerySQL
Soft skills
analytical skillsproblem solvingcommunication skillsinterpersonal skillscollaborative skillsability to prioritizeadaptabilityindependenceteamworkguidance
