Sentinel Cybersecurity

Senior Technical Consultant

Sentinel Cybersecurity

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

About the role

  • Execute data and permission migration projects from on-premises and Cloud sources to ensure successful customer deployment and adoption of the Egnyte platform
  • Act as liaison between customers and internal teams for monitoring, reporting, and troubleshooting of migration jobs
  • Engage with customers and internal teams to provide status and escalate issues
  • Communicate professionally and succinctly and follow Egnyte Professional Services Standard Operating Procedures (SOP).

Requirements

  • Strong technical skills that cover the following areas:
  • Software installation and troubleshooting skills
  • Data and permission migration tools
  • Virtualization experience (VMWare, Hyper-V)
  • Windows/Linux Server operating systems
  • Execute and monitor scripts (Python, SQL, PowerShell)
  • Good understanding of Microsoft Active Directory, Azure AD, SSO
  • Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
  • Experience migrating data and permissions
  • Extensive experience with customer-facing implementation roles working remotely.
  • Should be adept at leading technical discussions and implementation with stakeholders.
  • Excellent customer engagement and communication skills.
  • Fluency of spoken and written command of English.
  • Attention to detail and adapt to process in a quick changing environment.
  • Ability to actively multi-task and manage multiple projects in parallel.
  • Bachelor's degree in related technical discipline is preferred.
  • 10+ years of relevant technical function experience.
  • Willing to work during US Eastern time every day.
Benefits
  • Medical insurance and healthcare benefits for you and your family
  • Fully paid premiums for Term life insurance
  • Personal Accident Insurance
  • Flexible hours and PTO
  • Gym and fitness reimbursement
  • Childcare reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data migrationpermission migrationsoftware installationtroubleshootingvirtualizationVMWareHyper-VWindows ServerLinux Serverscripting
Soft Skills
customer engagementcommunicationattention to detailmulti-taskingadaptabilityleadershipproblem-solvingstakeholder managementprofessionalismstatus reporting