Sentinel Cybersecurity

Marketing

• Planning and Strategy
• Own calendar of 15+ webinars a month.
• Planning targeted, compelling webinar themes & topics in partnership with Campaigns and Product Marketing, managing timelines and deliverables.
• Align strategy with broader Demand Generation campaigns and Field events, ensuring webinar offers align with themes, buyers’ journey and pipeline goals.
• Work with presenters (Customers, Prod. Marketing, Subject Matter Experts) to ensure they deliver valuable, compelling content.
• Driving Registration & Audience Growth
• Develop targeted multi-channel promotion plan (email, web, social, 3rd party associations & publications) to drive registrations and attendance.
• Manage program execution including timeline, deliverables, specifications, and SLAs to rapidly generate compelling high-converting landing page and email copy, social snippets, for multi-channel promotions.
• Leverage AI to speed up execution and optimize.
• Work with Campaign ops team to build and manage programs in Marketo, including registration forms, confirmation triggers, and calendar invites.
• Database Segmentation: Identify and target specific segments to ensure the right audience is targeted.
• Day-of Production & Execution
• Technical directing within the Zoom platform, managing the green room, audio/video checks, and slide transitions.
• Live Engagement: Moderate live Q&A, launch strategic polls, and manage "Call to Action" buttons to drive mid-webinar demo requests.
• Troubleshooting: Serve as the primary point of contact for technical glitches, ensuring a seamless experience for speakers and attendees.
• AI Repurposing: Use AI video tools to identify high-value moments and quickly clip them for "snackable" social content for the campaigns, email team, and sales reps.
• Sales Enablement & Follow-Up
• Build and deploy sequences in Outreach for XDRs, including personalized talking points and offers based on attendee engagement.
• Configure automated workflows to ensure "Hot Leads" are routed to the appropriate AE in Salesforce immediately.
• Translate attendee behaviors (e.g., questions asked, time spent) into "intent signals" visible to Sales within their SFDC view.
• Deliver a 24-hour turnaround kit for Sales, including a session summary, attendee "hot lists," and pre-written email templates.
• Performance Reporting
• Use Tableau, SFDC and Marketo to track and report on end to end campaign performance
• Tracking, reporting and analyzing campaign and tactic performance using data-driven insights.
• Optimizing based on performance and targets.

Webinar Marketing Manager

Manager

• Support all sales and renewals teams throughout complete sales and renewals cycles
• Offer deal intelligence to assist sales leaders in decision-making
• Assist sales with positioning value against competition and constructing favorable deals
• Ensure timely review and approval of all deal requests
• Help build scalable and repeatable processes to ensure swift sales cycle
• Draft special terms and commercial terms for deals independently, subject to review with Deal Desk leadership & Legal
• Provide guidance to sales on deal structuring in a way that meets customers’ requirements, sets them up for maximum success, and maximizes TCV
• Participate in deal reviews and commercial conversations with sales
• Collaborate with Sales Enablement team to build and deliver training sessions for sales
• Work within the Salesforce.com CRM & CPQ system to assist sales

Deal Desk Manager

Consultant

• Execute data and permission migration projects from on-premises and Cloud sources to ensure successful customer deployment and adoption of the Egnyte platform
• Act as liaison between customers and internal teams for monitoring, reporting, and troubleshooting of migration jobs
• Engage with customers and internal teams to provide status and escalate issues
• Communicate professionally and succinctly and follow Egnyte Professional Services Standard Operating Procedures (SOP).

Senior Technical Consultant

Backend Engineer

• Design and develop highly scalable, elastic cloud architectures that integrate seamlessly with on-premises systems
• Identify and pursue technical opportunities to enhance the efficiency of Egnyte’s cloud platform
• Collaborate with multicultural, geographically distributed teams, and coordinate effectively with cross-functional teams across multiple time zones
• Stay ahead of industry trends to drive innovation and contribute to the development of new technologies
• Conceptualize, design, and implement changes to ensure key systems remain reliable, fully utilized, and well-supported
• Take full ownership of critical software projects, managing all phases from design and implementation to QA, deployment, and ongoing monitoring

Software Engineer – Backend, Java, Cloud

Community Manager

• Own and drive growth of the Egnyte Community, increasing registered users and new sign-ups through targeted programs, in-product campaigns, and customer journey touchpoints
• Foster and guide a content-rich community environment by creating, curating, and facilitating compelling content
• Act as the first line of response by monitoring all posts, answering general product-related questions and ensuring all questions receive a timely response within defined SLAs
• Manage and maintain the Community platform, partnering with internal teams on integrations with Gainsight CS, SFDC, Zendesk, Skilljar and Product board
• Own the Community analytics dashboard, providing regular reports to stakeholders on Community health, growth, and impact on product adoption, customer satisfaction, support case deflection, retention and revenue influence.

Community Marketing Manager – Contract

Project Manager

• Lead and manage complex programs and projects to ensure successful customer deployment and adoption of Egnyte’s platform
• Manage and communicate deliverables, risks, project timeline, ROI, and issues
• Act as a liaison between Egnyte’s customers and internal teams to ensure smooth project completion and success
• Communicate professionally and succinctly while following Standard Operating Procedures (SOP)
• Ensure internal processes and client-facing documents are current and in support of corporate goals
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner; identify and bring in resources as required for quick response to client issues raised during the implementation phase
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage overall customer relationship and satisfaction during all phases of the engagement
• Little to no travel expectations at the current time

Senior Professional Services Project Manager

• Lead and manage complex programs and projects to ensure successful customer deployment and adoption of Egnyte’s platform
• Manage and communicate deliverables, risks, project timeline, ROI, and issues
• Act as a liaison between Egnyte’s customers and internal teams to ensure smooth project completion and success
• Communicate professionally and succinctly while following Standard Operating Procedures (SOP)
• Ensure internal processes and client-facing documents are current and in support of corporate goals
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner; identify and bring in resources as required for quick response to client issues raised during the implementation phase
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage overall customer relationship and satisfaction during all phases of the engagement

Sales

• Own and execute partner onboarding for MSP and VAR partners, ensuring a smooth, timely, and scalable onboarding experience
• Act as the primary support resource for partner users, resolving PRM and Reseller Tool issues efficiently and with a customer-first mindset
• Enable Sales success by supporting opportunity setup, CPQ creation, and deal execution from pipeline to close
• Produce high-impact recurring and ad hoc reports that provide visibility into partner performance, pipeline health, and operational efficiency
• Create and maintain technical enablement content and documentation to empower MSPs and reduce support friction
• Ensure CRM data integrity by proactively reviewing, updating, and organizing partner and customer records
• Manage and process partner purchase orders with accuracy and urgency to support revenue recognition and partner satisfaction
• Identify, recommend, and implement process improvements that increase operational efficiency and partner experience

Partner Sales Analyst

Customer Success Manager

• Ensure that new customers are onboarded successfully via an initial best practices engagement and platform walkthroughs
• Become an Egnyte product expert, understanding and showcasing how our product offerings work to drive positive business outcome for our clients
• Monitor customer account performance metrics and remedy any open issues to ensure timely resolution and a great customer experience
• Work closely with account managers to organize and execute deployment and adoption strategies based on client goals and KPIs
• Provide post-upsell resources to customers regarding additional features and functionality to ensure immediate time-to-value
• Create and execute data-driven, dynamic working documents and deliver process documentation
• Forecast both risk and opportunity throughout the customer lifecycle
• Facilitate and ensure effective communication on all account inquiries between the customer and all appropriate company resources
• Maintain awareness of all service matters including technical implementations and activities
• Work with various account teams to achieve success with at-risk customer renewals
• Relay customer feedback regarding product functionality and support to internal stakeholders
• Ensure that Egnyte’s best practices and methodologies are met on a consistent basis
• Will report directly to the Sr. Manager of Customer Engagement.

• Build and maintain mostly Python based AI/Integration services in Production scale supporting high traffic and mission critical products and services.
• Involvement in developing lightweight frontend layers using React or similar technologies
• Working with the Egnyte AI team to develop Agentic Framework/MCPs.
• Collaboration with other backend teams, product teams or UX/UI designers if required
• Be a part of the team which leads direction of Egnyte’s Ecosystem and have a strong influence in final Product integration.
• Have a chance to get in direct contact with our Partners and develop communication skills.

Software Engineer – Python Backend

Product Manager

• Own the end-to-end product lifecycle for Egnyte’s External Replication
• Develop features that address enterprise Disaster Recovery and Backup mandates
• Deep-dive into technical nuances of AWS S3, Azure Blob, and Wasabi
• Identify and drive technical integrations with third-party cloud applications
• Act as the "Product CEO" in a high-velocity agile environment

Webinar Marketing Manager

Deal Desk Manager

Senior Technical Consultant

Software Engineer – Backend, Java, Cloud

Community Marketing Manager – Contract

Senior Professional Services Project Manager

Senior Professional Services Project Manager

Partner Sales Analyst

Customer Success Manager

Software Engineer – Python Backend

Product Manager – Storage