SentiLink

Senior IT Specialist

SentiLink

full-time

Posted on:

Location Type: Hybrid

Location: AustinTexasUnited States

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Salary

💰 $130,000 - $180,000 per year

Job Level

About the role

  • Provision and manage macOS endpoints (Jamf or equivalent), including configuration profiles, patching, and fleet-wide security controls.
  • Own full device lifecycle: procurement, inventory, deployment, recovery, and secure decommissioning.
  • Administer identity and access management across SaaS platforms (SAML, OIDC, SCIM), including automated onboarding/offboarding.
  • Design and enforce role-based access controls and least-privilege policies.
  • Own Zero-Trust Network Access (Cloudflare preferred), including posture checks and secure access policies.
  • Troubleshoot cross-layer issues spanning device → identity provider → network → SaaS application.
  • Deploy and support lightweight office networking, firewalls, and AV/Zoom infrastructure for distributed and off-site environments.
  • Build automations using APIs and scripting to eliminate manual IT workflows.
  • Partner with Security and Infrastructure on endpoint hardening, monitoring, and incident response.
  • Maintain audit-ready controls and documentation to support SOC 2 / PCI compliance.

Requirements

  • 5+ years in IT, internal infrastructure, or security roles within a cloud-first or SaaS environment.
  • Deep, hands‑on expertise with modern endpoint‑management solutions for macOS/iOS.
  • Proven administration experience with leading identity‑provider platforms, including SAML/OIDC integrations and advanced workflow automations.
  • Experience administering multiple business-critical SaaS platforms (Google Workspace, Slack, GitHub, etc.).
  • Hands-on experience deploying and operating Zero-Trust access platforms (Cloudflare preferred).
  • Strong understanding of networking fundamentals (DNS, TLS, TCP/IP, HTTP proxies) and ability to troubleshoot across device, identity, and network layers.
  • Experience building scalable onboarding/offboarding processes in high-growth environments.
  • Scripting proficiency (Python or Bash).
  • Experience implementing security controls aligned to organizational policies and standards.
  • Excellent written and verbal communication skills—able to translate technical detail into clear guidance for stakeholders.
  • Candidates must be legally authorized to work in the United States and must live in the United States.
Benefits
  • Employer paid group health insurance for you and your dependents
  • 401(k) plan with employer match (or equivalent for non US-based roles)
  • Flexible paid time off
  • Regular company-wide in-person events
  • Home office stipend, and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
macOS managementendpoint managementidentity and access managementSAMLOIDCSCIMZero-Trust Network Accessnetworking fundamentalsscriptingsecurity controls
Soft Skills
communicationtroubleshootingcollaborationdocumentationprocess improvement