Senstar

Operations

• Process all orders and order amendments accurately and promptly
• Communicate with internal stakeholders, sales representatives, field service, and cross-functional departments regarding order accuracy, services, and order status
• Resolve order and delivery issues with the sales team
• Maintain and update backlogs
• Handle customer documentation requests
• Support other team members as required
• Participate in Order and RMA status reviews
• Coordinate and implement process improvements
• Prepare quotes and invoices for specified customers or product lines
• Gather and complete applications, certifications, and statements of work as needed
• Work with regional sales managers to determine solutions meeting client needs
• Support sales opportunities by researching potential accounts, soliciting new accounts, building rapport, providing technical information, and preparing quotations
• Support the organization of marketing activities and trade shows
• Report to the VP Finance & Corporate Services EMEA

Customer Operations Specialist

Sales

• Represent Senstar as the Regional Sales Manager for the Benelux region
• Develop creative customer-focused solutions and present Senstar’s portfolio
• Manage the complete sales process from analysis through closing, including longer sales cycles
• Create regional sales plans and manage growth and pipeline
• Identify market trends and new opportunities
• Expand and maintain customer and partner relationships
• Work closely with sales and support teams
• Explain Senstar’s perimeter protection sensors and video management systems to customers
• Build new partnerships and ensure customer satisfaction