Sensor Tower

Account Manager, Russian Speaking

Sensor Tower

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Manage and grow the portfolio of Direct Brand, Gaming, Finance, Agency, AdTech, and Publisher businesses, focusing on renewals, upsells, and Net Revenue Retention (NRR) growth.
  • Accelerate the contract renewal process, mitigate identified risk, and ensure customer satisfaction.
  • Identify opportunities for account growth and partner with the Sales team to drive expansion.
  • Consult the clients on how to best utilize Sensor Tower’s data and insights to drive strategic decisions and optimize their mobile app strategies.
  • Deliver product education, onboarding, and ongoing training to ensure clients are maximizing the value of the platform.
  • Build and maintain strong relationships with key stakeholders, from analysts to C-level executives.
  • Provide client feedback to internal teams to help shape product development and innovation.
  • Stay up to date with trends in the mobile app ecosystem and bring valuable market insights to client conversations.
  • Represent Sensor Tower at industry events, webinars, and client meetings as a trusted expert in mobile market intelligence.

Requirements

  • Fluency in the Russian language (written and verbal).
  • 2-5 years of experience in SaaS, mobile gaming, and/or ad-tech companies in a Business Development/Account Management/Account Executive role with a strong understanding of the mobile app ecosystem.
  • Ability to identify product penetration, renewal and upsell opportunities within the managed customer base.
  • Experience creating, managing and implementing Quarterly Business Reviews.
  • Ability to have c-level discussions with customers and work on strategizing their use cases with our platform.
  • Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical. Facilitate timely responses to queries or discrepancies.
  • Experience working remotely and/or with teams in different time zones is a plus.
  • Self-starting attitude, great written and verbal communication skills, and attention to detail.
  • Strong proficiency with spreadsheet technologies(MS Excel, Google Spreadsheet), Salesforce (particularly working with the ‘opportunity’ object).
  • An insatiable thirst for knowledge + learning, intellectually curious self-starter with a knack for problem-solving.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
SaaSmobile gamingad-techaccount managementbusiness developmentQuarterly Business Reviewsdata solutionsmobile app strategiesproduct penetrationupsell opportunities
Soft Skills
communication skillsattention to detailself-starterproblem-solvingrelationship buildingcustomer satisfactionstrategic thinkingclient feedbackpresentation skillsintellectual curiosity