Seneca Foods Corporation

Customer Support

• Enter orders and verify orders.
• Advise customers on order status.
• Maintain good customer relationships and contact.
• Maintain customer profiles.
• Communicate with sales on arising problems.
• Elevate customer issues to Management for resolution.
• Initiate information requests.
• Request booking details and maintain shipping schedules.

International Customer Service Administrator

Human Resources

• Responsible for the development and implementation of the staffing and hiring process.
• Direct responsibility for the development, implementation, and maintenance of the companies and the locations human resource programs.
• General Management and administration of HR duties.
• Issue written and oral instructions/procedures to improve efficiency.
• Responsible for EEO logs, applications, new hires, transfers, promotions, terminations.
• Ensure employees understand company benefits and policies.
• Provide leadership in administering Safety and Worker's Compensation program.
• Provide and execute required training for all employees.
• Recruits, interviews, and selects applicants to fill vacant positions.
• Develops and conducts new employee orientations.
• Conducts exit interviews and prepares separation documents.

Human Resource Manager

Technical Account Manager

• Manage environmental compliance for the Baraboo facility, including permits, reporting, tracking, training, and regulatory documentation.
• Support quality and food safety programs in can manufacturing, ensuring compliance with GFSI standards, including HACCP, Food Safety, Food Defense, and BRC.
• Maintain, analyze, and improve can, end, and seam specifications for all Seneca facilities using statistical principles.
• Lead research and development initiatives, including test packs and trials for new coatings, compounds, metals, and alternative packaging materials.
• Partner with senior management to support operational planning, continuous improvement, and problem-solving initiatives.
• Supervise seamer and cooker specialists and provide oversight of company-wide seaming standards and documentation.
• Serve as a technical link between can manufacturing and cannery operations.

Technical Services Manager

• Implementation and administration of Seneca HR policies and procedures.
• Compliance at Federal and State levels.
• Employee relations management.
• Management, interpretation, and administration of HR policies and procedures.
• Recruit, interview and select qualified applicants for open positions.
• Conduct new employee orientations.
• Administer the Seneca Employee Benefits program at the location level.
• Administer FMLA/STD/Leave, Safety and Worker's Compensation programs.
• Conduct required HR/Legal Compliance training for all employees.
• Ensure that employee files and documentation are maintained.

• Management, interpretation and administration of HR policies and procedures
• Recruit, interview and select qualified applicants for open positions and conduct new employee orientations
• Understand and Administer the Seneca Employee Benefits program at the plant level
• Administer FMLA/Leave, Safety and Worker's Compensation programs
• Conduct required HR/Legal Compliance training for all employees
• Manage all personnel activities, files and updates including personnel changes, employee updates, disciplinary actions and performance reviews
• Monitor and maintain compliance requirements with federal, state and local employment laws and regulations
• Work collectively with the Union and Management to resolve grievances

Human Resources Manager

Operations

• Work closely with warehouse, manufacturing, and operations teams to ensure smooth workflow between departments.
• Assist in the implementation of lean manufacturing techniques (waste observation/elimination, recovery, etc).
• Ensure facility efficiency and workplace safety.
• Analyze and evaluate methods of production and communicate ways to improve current practices.
• Assist in the overall management of the production facility.
• Other duties as assigned.

Operations Intern

Manager

• Assist with contracting of raw product, planting operations, scheduling, crop growth evaluation, and maturity evaluation
• Communicate with growers, landowners, department leads, and other employees planting and harvesting progress, needs, and updates
• Develop an in-depth understanding of raw product flow including truck routing, product grading, and harvest planning
• Learn harvest equipment functions and raw product harvesting process
• Use leadership and team management skills in safety focused environment
• Observe and react to dynamic work environment
• Track and review record-keeping process during sweetcorn pack
• Develop an understanding of the many facets of the processing facility
• Utilize skills as self-starter to champion your own projects and duties
• Develop and build relationships with plant team relying on leadership and team management skills
• Participate in safety audits and implement changes or improvements
• Gain understanding of warehouse activities, dry and frozen
• Coordinate inventory levels to match shipping needs
• Work with labeling planner and inventory coordinator
• Participate and assist with floor activities
• Understand and partake in ordering ingredients for future item codes/products
• Assist with year-end inventory
• Coordinate shipping and receiving traffic for dry and frozen warehouses
• Participate in audits with safety team

Manager Trainee

• Directly work across all areas of the facility throughout the year.
• Work with management to lead and coordinate the activities of the frozen packaging, warehousing, and shipping departments
• Maintain accurate records
• Ensure that GMP’s (General Manufacturing Practices), safety rules and regulations are being followed and enforced
• Other duties as assigned.