Semrush

Senior Manager, Consulting Services – Consulting Services Team

Semrush

full-time

Posted on:

Location Type: Hybrid

Location: Austin • California • Massachusetts • United States

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Salary

💰 $175,000 - $190,000 per year

Job Level

Senior

About the role

  • Own the delivery strategy, quality standards, and ongoing improvement of Semrush Consulting Services.
  • Ensure all service offerings align with customer needs, enterprise priorities, and internal readiness.
  • Lead, mentor, and develop a team of SEO Consultants, and Engagement Managers.
  • Foster a culture of high performance and continuous learning, and support hiring, onboarding, and career growth.
  • Ensure all services produce measurable customer outcomes and ROI.
  • Oversee delivery methodologies and best practices, and serve as an executive sponsor for key engagements when needed.
  • Partner closely with Sales, Account Management, and Customer Success to build a strong Consulting Services pipeline.
  • Support scoping, pricing, and packaging of services, and identify opportunities for new offerings based on customer needs.
  • Manage resource planning, team utilization, and delivery operations to ensure predictability and scale.
  • Monitor performance metrics, delivery health, and service quality, driving improvements where needed.
  • Contribute to forecasting, revenue planning, and financial performance targets.
  • Ensure services support profitability through efficient delivery, optimized margins, and strong customer outcomes.
  • Build strong partnerships with GTM, Product, and Marketing teams.
  • Share insights and risks to influence customer strategy, product direction, and organizational alignment.
  • Continuously evolve service offerings, onboarding methodologies, and engagement frameworks.

Requirements

  • 7–10+ years in professional services, consulting, customer success, or digital marketing strategy roles.
  • Experience managing a delivery team or leading complex service engagements in a high-growth or scaling environment
  • Strong understanding of enterprise customer needs and digital marketing workflows (SEO, content, competitive research, analytics).
  • Proven ability to drive operational rigor across delivery processes, capacity planning, and performance management.
  • Strong commercial acumen with experience supporting sales cycles, scoping services, and contributing to revenue growth.
  • Excellent communication, talent development, and stakeholder management skills.
  • Not required, but a plus: Experience with Semrush or similar SaaS/digital marketing platforms.
  • Background in onboarding, implementation, consulting, or practice management.
  • Familiarity with change management and enterprise transformation programs.
Benefits
  • Unlimited PTO
  • Low cost medical, dental, and vision plans
  • Life insurance
  • Accidental death and dismemberment (AD&D) insurance
  • Dependent Care Savings Accounts and Flexible Spending Accounts
  • Health Saving Account
  • Short-term and long-term Disability
  • Employee Assistance Program
  • Employee Resource Groups
  • 401(k) plan
  • Paid parental leave
  • Relief Fund
  • Travel coverage
  • Corporate events
  • Teambuilding
  • Snacks, drinks at the office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SEOdigital marketing strategyanalyticscapacity planningperformance managementservice delivery methodologiesonboarding methodologiesengagement frameworksconsultingchange management
Soft Skills
leadershipmentoringcommunicationtalent developmentstakeholder managementorganizational alignmenthigh performance culturecontinuous learningresource planningcustomer outcomes focus