Semrush

Enterprise Solutions Engineer

Semrush

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts, Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals.
  • Act as a trusted advisor to our customers, identifying and developing new business opportunities that align with their objectives.
  • Build and maintain strong strategic relationships with account teams, partners, and customers to support sales objectives.
  • Collaborate with sales teams to assess potential deals, determine customer needs, and identify the best approach for engagement.
  • Conduct deep-dive discussions and discoveries with prospects to uncover pain points and understand workflows, use cases and technical requirements.
  • Deliver customized and engaging product demonstrations that illustrate the value of Semrush’s solutions, positioning them against competitors where needed, incorporating real-world examples and addressing customer-specific challenges.
  • Take ownership of the technical solution validation during the sales process by leading technical assessments, proof of concepts, objection handling, buyer enablement and more.
  • Provide authoritative guidance on technical concepts, with expertise in API, data handling, integrations, security, and processes.
  • Collaborate with Executives, Product, Sales, and other senior-level stakeholders to champion an environment for ongoing strategic customer success.
  • Ensure smooth transition from pre-sales to post-sales, providing insights and recommendations to customer success teams for ongoing success.
  • Establish a deep understanding of Semrush’s technology portfolio and its competitive landscape and analyze market trends to effectively position Semrush as the leading choice for customers.
  • Participate in non-deal related activities such as internal training, webinars, events, and collaborate with other Semrush teams on initiatives to drive customer success.

Requirements

  • 4-7 years of experience in Technical Pre-Sales, Post-Sales, or Sales / Solutions Engineering within a SaaS company.
  • 2-3 years of experience in mid-market or enterprise sales, with a track record of closing complex deals > $250K ARR.
  • Proficiency in sales methodologies such as Sandler, Challenger, SPIN, MEDDPICC, etc.
  • Strong sense of ownership and experience leading the technical solution validation of a deal.
  • Exceptional collaboration skills and an organizational and structured approach.
  • Customer-first mindset with a passion for delivering exceptional customer experiences.
  • Strong communication skills, with the ability to interact confidently with clients.
  • Digital marketing knowledge (e.g. SEO, PPC, Content Marketing, Social, consumer behavior, etc.) highly preferred.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • A Bachelor degree is preferred (e.g. engineering, business administration or similar field), or equivalent experience.
Benefits
  • Unlimited PTO
  • Health insurance
  • Travel insurance
  • Flexible working hours
  • Employee Assistance Program
  • Employee Resource Groups
  • Paid parental leave
  • Relief Fund
  • Corporate events, teambuildings
  • Snacks, drinks at the office

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Technical Pre-SalesPost-SalesSales EngineeringSaaSSales MethodologiesAPIData HandlingIntegrationsSecurityDigital Marketing
Soft skills
CollaborationOrganizational SkillsCustomer-first MindsetCommunication SkillsOwnershipStructured ApproachPassion for Customer ExperienceAbility to Thrive in Fast-paced Environment
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