Senior Operations Analyst II
SelectQuote Insurance Services
full-time
Posted on:
Location Type: Office
Location: Overland Park • Kansas • United States
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Job Level
About the role
- Develop and maintain performance metrics reporting for the sales and customer service support teams
- Prepare quantitative analysis using Microsoft Excel SQL and other analytic & visualization tools to develop meaningful insights of various program performance
- Provide forward-looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage
- Produce clear and concise presentations regarding projects and other assigned tasks
- Provide ad hoc analytical support to various teams throughout the business
- Create reporting for key performance indicators monitor results and provide analysis of results to company stakeholders
- Define benchmarks for success within the division using historical analysis
- Collaborate with department leaders to build analyze and defend strategy and business cases for new initiatives workflow enhancements technological enhancements etc.
- Translate high level business problems into meaningful analysis and provide recommendations to stakeholders
- Complete assigned tasks quickly and with a sense of urgency
- Develop expert knowledge of business processes data generated within each process and flow of data within the database
Requirements
- Bachelor’s degree required preferably in Finance, Economics, Mathematics, Business Analytics or related field
- Minimum of 2 years experience in analyst role (finance operations business or equivalent) required
- Experience working with technical applications and programming languages like PowerBI, Tableau, Python R etc. highly preferred
Benefits
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quantitative analysisperformance metrics reportingdata modelingsensitivity analysisdata analysisdata visualizationbenchmarkingprogram performance analysisbusiness process analysisstatistical analysis
Soft skills
communicationcollaborationpresentation skillsanalytical thinkingproblem-solvingtime managementattention to detailsense of urgencystrategic thinkingadaptability