Seetec

Consultant

• Manage employer expectations, support their recruitment agendas and ensure they work with us time and again by operating as a true business partner.
• Work with your colleagues feeding in intelligence about the local labour market conditions and vacancy pipeline in order to ensure that employability activities delivered in the centre equip clients with the skills and attributes needed to compete in the local labour market.
• In centre you'll provide a recruitment desk service – working alongside our Employment Advisers to prepare clients for interview and match and market them to vacancies.
• You'll support with CV workshops, selection and interview events, interview preparation and feedback after the interview process.
• You'll deliver an exceptional level of customer service at all times to both clients and employers, ensuring that targets, KPI’s, processes, procedure, quality benchmarks and compliance standards are met.

Employer Services Consultant

Systems Engineer

• Provide technical and functional support for Sage 200, its successor and related finance systems
• Manage user access, security roles, and permissions
• Troubleshoot issues and work with vendors on complex cases
• Maintain up-to-date system documentation
• Support/lead the implementation of the new finance system including, solution design, configuration, testing (SIT/UAT), change management and cutover
• Build and maintain reports using Power BI, Power Query, and Excel
• Develop workflows, templates, and forms
• Work closely with Finance stakeholders to design, test, and implement system improvements
• Identify, prototype and productise AI use cases in Finance
• Act as the primary IT liaison for the Finance team, translating business needs into technical solutions
• Recommend process enhancements to improve efficiency and reporting
• Deliver training and guidance for Finance and IT colleagues
• Coordinate with external providers on escalated system changes
• Assist in planning and delivering upgrades, patches, and configuration changes

Finance Systems Analyst

Financial Planning and Analysis

• Support a caseload of participants within a prison environment
• Provide motivational guidance and tailored support to help participants stay engaged
• Help participants overcome personal challenges
• Prepare participants for successful reintegration into the community
• Deliver support through one to one sessions and group interventions
• Focus on pre-release planning to ensure a smooth transition back into society

CFO Evolution – Custody Support Worker

Account Executive

• Engage with hiring managers to understand their recruitment needs
• Design tailored pathways into employment for participants across employability programmes
• Foster strong partnerships with employers to promote inclusive recruitment practices
• Identify opportunities, generate leads, and deliver high-quality service
• Maintain an employer contact database and keep accurate employer records

Employer Account Executive

• Work with local teams to identify new and existing opportunities using robust employer data to target prospective local and regional employers
• Increase the number of employers who choose to work with Pluss to recruit their workforce by building positive relationships underpinned by a high-quality responsive service which exceeds expectations
• Ensure information on vacancies is communicated promptly to the operations teams whilst adhering to specified processes
• Maintain an employer contact database and keep accurate employer records

Customer Support

• Act as the first point of contact for customer enquiries, managing reception area, delivering a welcoming and efficient service both in person and over the phone
• Maintain and update notice boards, ensuring information is accurate, accessible, and up to date
• Ensure the office environment remains tidy, professional, and welcoming
• Support colleagues and management with ad hoc administrative tasks to meet business needs
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
• Support with sourcing suitable job opportunities within the local labour market and support the Employer Engagement Team with recruitment events and bulk vacancy campaigns
• Support Employment Advisers in obtaining necessary information from participants to follow prescribed process and a bespoke participant journey, documenting important information for future reference
• Collect and record feedback and information and share with appropriate departments and team members
• Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues
• Ensures best practice is identified, adhered to and championed
• Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process
• To handle personal data in accordance with the organisation's data protection policy
• Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT
• To undertake any other duties, as required, appropriate to the post

Customer Experience Host

Communications

• Lead the development and delivery of a high-impact B2B marketing and communications strategy for Seetec’s commercial services.
• Shape go-to-market plans that support lead generation, client retention, referral programmes, and upsell/cross-sell opportunities across all commercial service lines.
• Design sector-specific strategies tailored to the needs of priority industries.
• Oversee the design and execution of employer-focused marketing campaigns.
• Develop high-performing campaign assets including thought leadership, email marketing, landing pages, whitepapers, toolkits, videos, and case studies.
• Use marketing automation platforms, CRM tools, and customer segmentation to deliver personalised and data-driven communications.
• Drive Seetec’s visibility in the B2B market through integrated digital campaigns, thought leadership content, PR, events, and public speaking opportunities.
• Ensure consistent and credible brand presence across all commercial platforms and marketing materials.
• Own and report on all commercial B2B marketing KPIs, including lead generation, conversion rates, customer acquisition costs, campaign ROI, and retention metrics.
• Ensure marketing performance is fully trackable and integrated with CRM, digital dashboards, and sales reporting.
• Lead and develop a high-performing B2B marketing team, creating a culture of innovation, accountability, insight-led decision making, and continuous improvement.

Head of B2B Marketing, Communications

• Engage with hiring managers to understand their recruitment needs
• Collaborate to design tailored pathways into employment for participants
• Foster strong partnerships with employers to promote inclusive recruitment practices
• Work closely with internal teams and external stakeholders to identify opportunities, generate leads, and deliver a high-quality service

• Be the first point of contact for participants and stakeholders, providing a welcoming and efficient service
• Support individuals on their journey to sustainable employment
• Ensure smooth programme transitions and deliver exceptional customer service
• Facilitate warm handovers from Jobcentre Plus and complete necessary start-up administration
• Support Employment Advisers during periods of absence and organise job search activities
• Build relationships with local employers to assist with recruitment events and vacancy campaigns
• Provide ongoing support to participants in work

Customer Experience Adviser

• First point of contact for participants and stakeholders
• Providing a welcoming and efficient service both in person and over the phone
• Supporting individuals on their journey to sustainable employment
• Ensuring smooth programme transitions
• Delivering exceptional customer service
• Facilitating warm handovers from Jobcentre Plus
• Completing all necessary start-up administration such as identification checks and initial assessments
• Supporting Employment Advisers during periods of absence
• Organising and delivering job search activities including CV preparation and application support
• Building strong relationships with local employers to assist with recruitment events and vacancy campaigns
• Providing ongoing support to participants in work
• Managing office supplies and maintaining a professional office environment
• Handling petty cash payments accurately