Responsible for leading and managing field installation operations within the assigned geographic area and/or designated location(s).
Developing strategy and tactics for driving install operational activities as well as all customer service functions and DSO target achievement activities within the branches in their district.
Driving culture change within local teams with a strong focus on connecting the field and sales teams as one team.
Ensuring there is a strong focus on national account and local customer service, organic growth and delivering all P&L performance goals within their branches.
Providing leadership, strategic thinking, problem resolution, and staff management.
Implementing programs for driving continuous improvement.
Developing, defining, communicating and executing the district install/operations business plan in conjunction with the RVP and the RVP’s team.
Providing strong coordination and support between sales, district field and national account central operations functions to ensure smooth and consistent scoping and execution of projects.
Taking ownership for driving, institutionalizing and sustaining profitable business practice within the branches ensuring both field operations and sales incorporate it in their work.
Responsible for the overall P&L performance goals, metrics and budget of branches and city markets and takes appropriate steps and course corrections to ensure these are met.
Ensuring branch leadership has the tools, metrics and understanding of these resources to achieve branch staff effectiveness, inventory accuracy, customer service optimization, productivity goals, and achieving WCT goals.
Providing strong leadership and direction on cost controls especially in areas of tech labor, sub-contractor labor, overhead, overtime and project scoping enforcement.
Driving DSO metrics and managing Accounts Receivable activity for the district.
Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Requirements

Bachelor’s degree in business related discipline or equivalent experience
High School diploma / GED required at minimum
5+ years of experience in managerial experience (operations and sales) in the electronic security or related industry
Experience in managing a district/regional markets with multiple locations
P&L management experience at a district level
Strong leadership, interpersonal and influencing skills
Strong strategic and tactical thinking and execution abilities in a fast-paced environment
Experience managing labor spend as a percentage of revenue
Demonstrated aptitude for problem-solving with an ability to determine effective solutions for customers
Experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and other company systems/tools i.e. ERP, CRM, etc.
Effective verbal and written communication skills
Ability to travel as needed through conventional means
Ability to perform occasional lifting, intermittent standing and sitting for long periods of time.

Benefits

Substantial bonus plans with annual and quarterly incentives
Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
Company Paid Short Term and Long-Term Disability
Retirement Savings Program
Paid vacation, holiday, and sick time
Educational Assistance
Exceptional growth opportunities
Employee discounts on travel, equipment, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

P&L managementstrategic thinkingtactical executionproblem-solvinglabor managementcustomer service optimizationcontinuous improvementproject scopingbudget managementoperational activities

Soft Skills

leadershipinterpersonal skillsinfluencing skillscommunication skillsstaff managementteam collaborationorganizational skillsadaptabilitydecision-makingproblem resolution

Certifications

Bachelor's degreeHigh School diplomaGED