Embedded Technical Support Engineer
Securitas Group
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Day to day support for all Pacom applications deployed by the customer throughout their global network
- Continuous review of transactional activity by region to ensure consistency and continuity of detail being reported
- Arrange/facilitate regular local operational team review sessions
- Provide the required support to the business to support new technology refresh initiatives/projects
- Provide local site support for all Pacom application upgrade activities
- Take a lead role in the management activities for all Pacom application failures/outages
- Support the PS-IT on-call roster one week per calendar month
Requirements
- A knowledge of operational interactive security management at a control room level would be an advantage
- A knowledge of enterprise level security management applications
- A knowledge of basic Network functionality and infrastructure
- Be able to work on own initiative
- Excellent Communications skills both oral and written
- Experience with integrated Security systems
- Experience working in control room environment
- Experience working with Real Time Operating Systems
- Experience with working under scrum / agile methodologies
- Previous experience with a Technical support role
Benefits
- Enjoy 25 days' holiday
- Pension Scheme
- Outstanding Learning and Development opportunities
- Big brand discounts
- Give back schemes
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational interactive security managemententerprise level security management applicationsnetwork functionalityintegrated security systemsreal time operating systemstechnical supportscrumagile methodologies
Soft Skills
initiativecommunication skills