SEB

Client Service Manager

SEB

full-time

Posted on:

Origin:  • 🇱🇹 Lithuania

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Salary

💰 €2,600 - €3,300 per month

Job Level

JuniorMid-Level

About the role

  • Building high-level knowledge and good relations with clients
  • Taking ownership of the complete post-sales life cycle of our clients
  • Effective communication with clients and colleagues across SEB on daily basis
  • Preparation and delivery of various documentation and reports
  • Running implementations of certified products & channels for existing and new clients
  • Coordinating legal discussions regarding product agreements
  • Managing a dedicated portfolio of clients, building long-term meaningful relationships, maintaining extensive knowledge in Cash Management and leveraging SEB internal product and service specialists

Requirements

  • 2+ years of experience in financial services industry, preferably in Account Management, Client Services or Sales
  • Fluent English language skills (both written and verbal)
  • Ability to develop client relationships and provide creative and flexible solutions for customers
  • Ability to make decisions and conduct courageous conversations
  • Incident handling and problem-solving skills
  • Proven strong service orientation with excellent organizational skills
  • Ability to effectively communicate with all levels of stakeholders within and outside of the organization
  • Knowledge of Cash Management products and services would be an advantage.
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