SeatGeek

Full-stack Engineer

• Build software and tooling that powers our Enterprise Data Services, providing industry-leading data products and services to top sporting and entertainment organizations throughout the world
• Mentor other engineers in the team and help them grow technically
• Lead by example by producing clean, well tested code, thorough documentation, runbooks and operational excellence
• Partner closely with a Product Team to develop requirements for delivering complex data-driven products
• Communicate and collaborate with stakeholders throughout the company to institute best practices aimed at managing data quality
• Contribute to rearchitecting and building the next generation of data solutions for enterprise clients

Senior Software Engineer, Data Products

Machine Learning Engineer

• Design, build, and deploy machine learning models and systems that operate reliably at scale in production
• Build and maintain ML infrastructure including feature stores, model serving platforms, and real-time inference pipelines
• Embed on a product engineering team and collaborate closely with data scientists, PMs, and Software Engineers to translate research and experimental models into production-ready systems
• Solve complex technical challenges unique to the ticketing industry, including real-time pricing optimization, demand forecasting, and fraud detection
• Develop automated ML pipelines for training, validation, deployment, and monitoring using MLOps best practices
• Work across team and discipline boundaries to evangelize ML capabilities and build them into SeatGeek's core product offerings

Senior Machine Learning Engineer

Accounts Payable

• Review all invoices received, determine appropriate general ledger coding, and enter invoices into our AP tool (Zip) with required supporting documentation
• Partner with business stakeholders to route invoices for approval and follow up to ensure timely processing
• Facilitate weekly payment runs, helping ensure vendors are paid accurately and on schedule
• Maintain and update purchase orders, collaborating with procurement and business teams to resolve discrepancies
• Provide support on travel & expense (T&E) and corporate credit card spend compliance, including reviewing, coding, and ensuring adherence to company policies
• Communicate with vendors and internal teams to resolve invoice or payment issues, including discrepancies, past due amounts, and credits
• Archive invoices and supporting documentation, ensuring adherence to audit and compliance requirements
• Assist with month-end close by reconciling AP-related accounts and providing supporting schedules
• Participate in financial and regulatory audits by gathering and presenting AP documentation
• Proactively suggest process improvements to enhance efficiency and accuracy within AP operations

Senior Accounts Payable Specialist

Accountant

• Complete monthly bank reconciliations for all cash and investment accounts, supporting account balances with proper documentation, and escalate discrepancies for resolution
• Prepare and post journal entries for payroll, accruals, prepaids, and various expense items based on established accounting procedures and supporting documentation
• Prepare and review invoices for ticket sales, professional services, and license/maintenance-related billings using NetSuite and Salesforce integration, ensuring billing is accurate and sent to clients
• Manage and reconcile prepaid assets (e.g., bonus expenses, vendor advances), calculate monthly amortization and record journal entries
• Assist with special projects and ad-hoc analysis as assigned by Senior Accountant, Senior Manager, or Director
• Participate in SOX and operational controls, including preparing evidence for internal and external audits

Staff Accountant

Operations

• Independently execute daily management (ingesting new inventory, monitoring existing positions, and coordinating execution) of portfolios on both Primary and Secondary markets
• Manage any upstream issues that are surfaced by CX/BX with respect to any SeatGeekIQ managed tickets (Buyback/Fraud/Direct Inventory/etc.) including maintaining, guiding, and setting expectations with CX regarding ticket transfer policies and communicating with rev ops on refund processing
• Deal on a daily basis with any downstream issues that are surfaced by BX/DTI/Uploader with resold inventory such as upgrade orders, broken or unfulfilled orders, or other errors
• Maintain our set of 30+ accounts that we sell inventory out of and accept inventory to. This includes set up on uploader, transfer within accounts, resolving ticket type issues, and creation of any new accounts
• Follow the Flex/Buyback process by manually tracking all tickets that are not managed or partially managed by the team through our SAPIENT tool including ticket confirmation, relisting, and inputting sales
• Execute SeatGeekIQ processes related to our business, finance, and inventory workflows
• Work with internal stakeholders to improve daily operations processes
• Collaborate with other internal teams and external vendors to resolve any portfolio discrepancies
• Ensure healthy and efficient SeatGeekIQ operations and supporting SeatGeekIQ’s performance against core KPIs
• In the long term - improve existing processes and scale the number of tickets the Ops team can manage as well as manage a team of Ops members and make key decisions with financial impact to the portfolios

Senior Software Engineer, Data Products

Senior Machine Learning Engineer

Senior Accounts Payable Specialist

Staff Accountant

Portfolio Operations Senior Analyst