Senior Product Designer, Core Experience
Hone Health
Senior Payroll Specialist - Swedish Market
SD Worx
full-time
Posted on:
Origin: • 🇪🇸 Spain
Visit company websiteJob Level
Senior
About the role
- Take full ownership of complex payrolls for Nordic clients, ensuring accuracy, compliance, and client satisfaction.
- Lead and manage audits, handle complex escalations, and ensure SLA performance and client trust.
- Initiate and lead process improvement initiatives to boost efficiency and service quality.
- Train, mentor, and onboard junior team members and serve as an expert resource.
- Collaborate with cross-functional teams to resolve complex cases and drive operational excellence.
- Support customer onboarding, contributing to continuous service enhancement and operational best practices.
Requirements
- 6+ years of experience in Nordic payroll (e.g., Sweden, Norway, Finland, and/or Denmark), with strong exposure to complex payrolls, audits, and process improvements.
- You are fully comfortable working independently and handling advanced tasks with minimal supervision.
- You enjoy mentoring and supporting less experienced colleagues, guiding them through onboarding and upskilling.
- You are seen as a trusted advisor, able to handle escalations and build strong relationships with clients.
- You have strong knowledge of payroll systems, advanced Excel skills, and a continuous improvement mindset.
- Experience in outsourced payroll services is a strong plus.
- You are fluent in Swedish and English; knowledge of other Nordic languages is an advantage.
