SD Worx

Payroll Specialist, Finnish

SD Worx

full-time

Posted on:

Origin:  • 🇪🇸 Spain

Visit company website
AI Apply
Manual Apply

Job Level

Mid-LevelSenior

Tech Stack

C++

About the role

  • Contribute to payroll operations for the newly created SAP MPS and BPO service organisation
  • Ensure payroll delivery assurance and high-quality operational support (continuous payroll, garnishments, payroll controls, compliance, payment releases, statutory reporting)
  • Orchestrate payroll service delivery and ensure seamless execution of payroll workbooks
  • Collaborate with internal and external stakeholders to maintain operational excellence and local HR business process standards
  • Drive continuous process improvement and identify optimisation opportunities in country-specific processes
  • Handle process deviations, assess impact, and recommend solutions to local and global design authorities
  • Own change order process: gather requirements, liaise with stakeholders, manage pricing, implementation, documentation and training
  • Maintain SOPs, DWIs, guidelines and process documentation across regions while incorporating local deviations
  • Develop training materials and provide training to junior and medior team members
  • Maintain close communication with country teams and clients regarding standards, procedures and process changes
  • Process complex payroll cases and act as first escalation point for operating teams
  • Produce timely and accurate payroll in accordance with SD Worx processes, standards and SLAs
  • Participate in testing, validation, system implementations including UAT and parallel processing
  • Communicate daily with client-designated contacts and, when necessary, external parties such as tax authorities and benefit providers
  • Process Year End activities and generate statutory year-end reports

Requirements

  • 3-5 years of experience in Payroll outsourcing within an enterprise business outsourcing environment
  • Knowledge of payroll processes including continuous payroll through payroll control centre, garnishments, payroll policies and payroll controls, compliance controls, payment releases and reporting to local authorities
  • Practical experience with Employee Central Payroll and payroll control centre (essential)
  • Experience in managing client relationships and delivering payroll services to multinational clients
  • Knowledge of Service Level Agreements (SLAs) and KPI measurement and reporting
  • Good communication skills and ability to collaborate across teams
  • Ability to manage multiple priorities, work under pressure, and ensure high levels of client satisfaction
  • Good problem-solving and conflict resolution skills
  • High attention to detail and strong organisational skills
  • Fluent in English and Finnish (verbal and written)
  • Preferred: experience in a Payroll and BPO outsourcing environment
  • Preferred: experience with SAP SuccessFactors, SAP Payroll, Concur, Workforce Management and integration tooling
  • Preferred: experience with inbound and outbound interfaces to payroll
  • Preferred: certifications such as CPP, CPS or CPM
  • Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement