SCOPE Eyecare & Healthcare

Key Account Manager

SCOPE Eyecare & Healthcare

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Managing national accounts such as AQPs and private hospital groups
  • Build relationships to influence portfolio penetration in national accounts and support Regional Account Managers (RAMs) to maximise local pull through and execution
  • Build relationships with regional, local and independent private providers aligned to local NHS agenda’s to maximise penetration in line with local formulary and guidelines
  • Achieving partner relationships with key customers through 60% field time and high level skills in commercial / sales excellence
  • Build and maintain strong relationships with key customers and senior influencers to create win/win scenarios across AQPs, private hospital groups and other private provider groups
  • Negotiate win/win agreements to strengthen and build long term, sustainable relationships and partnerships
  • Bridge relationships from national agenda to localised need, supporting RAMs to target implementation and pull through strategies
  • Be aware and embed the collaboration from commercial agreements to implementation married to formulary and guideline status
  • Analyse, track and implement data insights to inform decision making and account planning processes to a high level
  • Negotiate national agreements aligned to the Business Unit strategy, to enable local pull through and maximise the wider portfolio opportunity
  • Inform decision making and embed relationships with the National Network of Ophthalmology Providers
  • Provide and apply to strategy a working knowledge of AQP Rx systems, recognising its impact and building solutions to enable pull through
  • Build a strong platform to monitor and report on Ophthalmology Commissioning Surveillance
  • Have accountability and responsibility for tracking and proposing strategies for national routes to market, such as COS3
  • Build, maintain and execute robust account plans for all customers in line with Business Unit strategy
  • Support Area Sales Managers in driving through regional and local adoption on the back of nationally negotiated agreements
  • Support the National Account Manager in projects and initiatives driving strategy at a national level
  • To be fully aware and attain strong sales skills to promote the Scope portfolio, in a wider context of the commercial environment
  • Build strong awareness and understanding of market trends, competitor environment and wider market dynamics and factors
  • To be fully aware and apply working knowledge of the changing NHS agenda and context; and apply this to the private providers environment
  • Support pre-launch and post-launch initiatives with NPD in order to maximise growth and drive channel adoption in Go to Market strategies
  • Proactively seek feedback from your team, peers and more senior management on personal performance, and to act on development areas highlighted by their response.
  • Construct a personal development plan with guidance from your manager and to take personal accountability for implementing this plan.
  • Continuously seek to improve personal skills, knowledge and competencies in order to improve performance and be effective in giving feedback and coaching/mentoring/training to your team.

Requirements

  • University degree qualification or equivalent in a related field - desirable
  • Holder of a current full driving licence
  • Sound background and experience in life sciences or business – required
  • Commercial awareness/business acumen of the ophthalmology market, pharmaceutical and/or medical devices industry; knowledge and understanding of products, services and marketplace
  • Demonstrated entrepreneurial ability (i.e. identification and development of business opportunities)
  • Practical experience of customer and channel management
  • A working knowledge of the NHS agenda and changing landscape ie the 10 year Plan, and understanding the impact on private providers
  • Knowledge and experience of industry environment and strategy including local decisions, impacts on, and changes affecting customers
  • Proven ability to execute commercial deliverables, and seek out and deliver success in an empowering, motivated and mature manner
  • Experience working within a blue chip organisation (eye care or healthcare industry ideal) – desirable
Benefits
  • Equal employment opportunities
  • Prohibits discrimination and harassment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer managementchannel managementdata analysisaccount planningcommercial deliverablesnegotiationsales skillsmarket analysisbusiness strategyNHS agenda knowledge
Soft Skills
relationship buildinginfluencingcollaborationcoachingmentoringpersonal accountabilityfeedback seekingentrepreneurial abilitycommunicationteam development
Certifications
university degree qualificationcurrent full driving licence