SCOPE Eyecare & Healthcare

Growth Marketing

• Owns field execution and closing responsibility for Scope ecosystem and technology solutions, including OPTASE MX2, OPTASE Connect, and future ecosystem products.
• Leads in-person and virtual sales conversations, demonstrations, and closing activities for OPTASE MX2 placements.
• Owns closing responsibility for OPTASE Connect opportunities with non-Direct ECPs, including inbound leads and non-traditional accounts.
• Partners with RAMs on joint field calls when in-market collaboration improves close probability, accelerates execution, or strengthens customer experience.
• Represents Scope professionally in customer offices, at meetings, and at industry events in alignment with company values and behaviors.
• Owns onboarding, training, and implementation of OPTASE MX2 and OPTASE Connect customers.
• Delivers in-person, on-site training as the primary execution method, with remote training used selectively based on geography, timing, or follow-up needs.
• Trains clinical, administrative, and operational staff to ensure successful workflow integration and sustained adoption.
• Conducts structured 1-week, 30-day, and 60-day follow-ups, including in-market visits when required to stabilize or improve performance.
• Monitors account performance and leads corrective action for underperforming or declining ecosystem accounts.
• Owns retail execution for assigned non-Direct provider offices where product education, sampling, and recommendation are driven through the clinical practice and patients ultimately purchase through brick-and-mortar or online channels.
• Maintains active sample and coupon cadence, including restocking, resupply coordination, and utilization monitoring.
• Establishes and maintains a primary retail contact within each assigned provider office.
• Supports key retail customers remotely and, when applicable, through targeted in-market visits to stabilize, protect, or accelerate utilization.
• Monitors retail performance trends (accelerators and decliners) and drives corrective action when engagement declines.
• Maintains alignment with RAMs by incorporating territory insight and field context; RAM input is additive and simultaneous, not a prerequisite or trigger for PGM ownership.
• Plans and executes in-market activity across a large, multi-state territory to ensure effective coverage and prioritization.
• Coordinates demo logistics, scheduling, and field deployment for assigned OPTASE MX2 demo units.
• Maintains accurate documentation of field activity, customer interactions, training, and implementation progress.
• Balances travel, in-office execution, training, sales activity, follow-up, and retail responsibilities within a defined capacity model.
• Maintains deep working knowledge of Scope’s ecosystem products and relevant competitors.
• Demonstrates a strong understanding of clinical workflows and practice operations through direct field exposure.
• Monitors market dynamics and shares actionable insights with leadership and cross-functional partners.

Practice Growth Manager

Manager

• Drive US Key Opinion Leader (KOL) activities by driving KOL mapping and engagement activities.
• Support advisory boards and expert meetings.
• Attend appropriate congresses and meetings in your territory to build KOL partnerships.
• Work closely with and report to the Head of Sales (US).
• Support the US sales team in delivering and implementing sales, medical, and marketing messages.
• Support product launches, regional and national sales events and exhibitions.
• Work closely with the Medical Director to develop and deliver the KOL strategy for the US market.

Professional Affairs Manager

Clinical Operations

• Lead the operational planning and execution of clinical studies, ensuring alignment with regulatory and business objectives.
• Manage relationships with CROs, vendors, and external partners to ensure high-quality, timely, and cost-effective study delivery.
• Project manage clinical trials on behalf of the company, including oversight of timelines, budgets, and deliverables.
• Provide regular updates and insights to core project teams, ensuring effective communication and alignment across functions.
• Support the coordination and submission of scientific publications (manuscripts, abstracts, posters) in collaboration with internal and external stakeholders.
• Ensure compliance with GLP, GCP, and all relevant regulatory standards, meticulously documenting all research activities and findings.
• Prepare comprehensive reports for internal stakeholders and regulatory bodies.
• Proactively identify and mitigate risks in clinical development.
• Report study progress and outcomes to internal and external stakeholders and contribute to the preparation of dossiers for regulatory agencies.

Clinical Operations Manager

Account Manager

• Manage day‑to‑day relationships with major retail customers
• Act as the primary liaison to ensure strong communication with retail partners
• Support and manage Scope’s partnership with the retail broker
• Drive the growth of the OPTASE brand’s retail footprint
• Identify and secure new retail partnerships
• Lead daily, weekly, monthly, and quarterly reporting of retail performance
• Analyze retail data to monitor performance and track market trends
• Collaborate with internal teams to ensure timely product delivery and resolution of disputes
• Partner with the National Key Account Manager to deliver successful annual reset processes

Key Account Manager – Retail

• Managing national accounts such as AQPs and private hospital groups
• Build relationships to influence portfolio penetration in national accounts and support Regional Account Managers (RAMs) to maximise local pull through and execution
• Build relationships with regional, local and independent private providers aligned to local NHS agenda’s to maximise penetration in line with local formulary and guidelines
• Achieving partner relationships with key customers through 60% field time and high level skills in commercial / sales excellence
• Build and maintain strong relationships with key customers and senior influencers to create win/win scenarios across AQPs, private hospital groups and other private provider groups
• Negotiate win/win agreements to strengthen and build long term, sustainable relationships and partnerships
• Bridge relationships from national agenda to localised need, supporting RAMs to target implementation and pull through strategies
• Be aware and embed the collaboration from commercial agreements to implementation married to formulary and guideline status
• Analyse, track and implement data insights to inform decision making and account planning processes to a high level
• Negotiate national agreements aligned to the Business Unit strategy, to enable local pull through and maximise the wider portfolio opportunity
• Inform decision making and embed relationships with the National Network of Ophthalmology Providers
• Provide and apply to strategy a working knowledge of AQP Rx systems, recognising its impact and building solutions to enable pull through
• Build a strong platform to monitor and report on Ophthalmology Commissioning Surveillance
• Have accountability and responsibility for tracking and proposing strategies for national routes to market, such as COS3
• Build, maintain and execute robust account plans for all customers in line with Business Unit strategy
• Support Area Sales Managers in driving through regional and local adoption on the back of nationally negotiated agreements
• Support the National Account Manager in projects and initiatives driving strategy at a national level
• To be fully aware and attain strong sales skills to promote the Scope portfolio, in a wider context of the commercial environment
• Build strong awareness and understanding of market trends, competitor environment and wider market dynamics and factors
• To be fully aware and apply working knowledge of the changing NHS agenda and context; and apply this to the private providers environment
• Support pre-launch and post-launch initiatives with NPD in order to maximise growth and drive channel adoption in Go to Market strategies
• Proactively seek feedback from your team, peers and more senior management on personal performance, and to act on development areas highlighted by their response.
• Construct a personal development plan with guidance from your manager and to take personal accountability for implementing this plan.
• Continuously seek to improve personal skills, knowledge and competencies in order to improve performance and be effective in giving feedback and coaching/mentoring/training to your team.

Key Account Manager

Sales

• Responsible for direct management of a regional sales team.
• Participate in the design of sales and marketing policies, plans and procedures that will secure maximum profitable sales volume for the business.
• Communicate the Business Strategy to your team and ensure each individual is aware how their role contributes to the overall success of the business.
• Establish a managerial cadence of conference calls, 1-1 meetings, ride-alongs to ensure Sales Team are effectively executing the Business Strategy.
• Monitor Sales in the territory and ensure the Sales Team have robust business plans in place to protect revenue and take advantage of growth opportunities.
• Establish and execute quarterly reviews of business plans providing guidance and support to Sales Team as needed.
• Ensure compliance with agreed Sales Cycles (e.g. Priority products, bonus products, new product launches)
• Ensure the Field Sales Lead is fully informed on the conditions of business and market through regular reporting providing recommendations for action as warranted.
• Data and analytics form a core component of this role.
• Identifying trends, producing insights, and making evidence‑based recommendations to stakeholders.
• Production of regular reports, including weekly updates, to track performance, highlight risks or opportunities, and support continuous improvement.
• Strong analytical skills and confidence working with data tools and systems are essential.
• Motivate the team and plan the use of resources in medium and long term in order to achieve sales targets.
• Responsible for the appointment, promotion, and guidance of personnel within his/her responsibility
• Ensure each member of the Sales Team reach the essential level of Knowledge, Skills and Competency for their role providing and arranging coaching, mentoring, and training where needed. Works closely with Learning & Development to achieve this.
• Manage the Performance and Development Review (PDR) process ensuring all milestones and timelines are achieved and appropriate performance and potential ratings are assigned to individuals.
• Work with the Field Sales Lead to establish performance (e.g. Sales Targets) and behavioural expectations (e.g. company adopted sales model) for their team in line with the Values, Business Strategy, Role Responsibilities and Competencies.
• Through Field Visits and 1:1 meetings, continually appraise the effectiveness of individual performance and be an effective listener. Maintain equal support for all your team, engage in appropriate conversations depending on the circumstances of each situation: o Recognition o On the job Coaching, Mentoring and/or Training to enhance skills and knowledge o Constructive Feedback o Disciplinary Action
• Support employees, particularly those rated as high potential, in completing their development actions e.g. getting them involved in activities or projects that provide them opportunity to ‘stretch’.
• Contribute to developing effective reward systems that focus on those who make significant contributions to business success
• Seek opportunities to engage our remote workforce and ensure our people feel connected and valued by Scope.
• Responsible for providing additional focus on major accounts
• Recommend to the HOS: Pricing taking into consideration market intelligence information; Plans for product and product line revision; New product introductions and product launches; Recommend promotion and advertising programs; Scope participation in any congress/conferences.
• Monitor your team’s compliance with CRM milestones and timelines to ensure that our CRM system is an accurate and useful database.
• Be fully aware of market trends, competitor environment and make strategic recommendations.
• Compile and prepare sales statistics and market information, analyse the information and submit recommendations to Field Sales Lead for assessment and decision making.
• Review and discuss territory data regularly with the team (e.g. Netsuite and QLIK).
• Work with the Marketing Team to ensure all field marketing needs are met.
• Establish and keep in close contact with Scope Marketing regarding business strategy, product knowledge and technical questions.
• Proactively seek feedback from your team, peers, and more senior management on personal performance, and to act on development areas highlighted by their response.
• Construct a personal development plan with significant guidance from your manager and to take personal accountability for implementing this plan.
• Continuously seek to improve personal skills, knowledge, and competencies to improve performance and be effective in giving feedback and coaching/mentoring/training your team.
• Take part in company training activities (e.g. Infinity, New Product launches, new system and process implementations), and to continuously strive to improve and role model a continuous learning approach.
• Complete all administrative tasks in line with processes requirements and hold members of your team accountable for same. For example: o Expenses and Mileage o Meeting Requests o Samples o HR Online Approvals
• Maintain all company equipment in a good state at all times ensuring people on your team do likewise.
• Complete all company administration in a timely and accurate fashion.
• This role requires a high degree of flexibility to support business needs.
• Be willing and able to travel to various locations as required, including occasional overnight stays.
• Supporting events, meetings, and activities that may take place outside standard working hours. Reasonable notice will be provided wherever possible, and all travel will be planned in line with organisational policies.

Regional Sales Manager

• Developing trusted relationships with a portfolio of key customers
• Expanding and networking relationships within these customers by continuously proposing solutions that meet their objectives
• Devising strategies, recommendations, and briefing documents for working with these key accounts
• Understand the key drivers behind our business with the key accounts
• Work with the Marketing Product Managers to compile specific marketing collateral as required by account
• Be inquisitive about how the key accounts operate
• Act as a strong customer advocate within our business
• Ability to build strong internal relationships
• Ensure that the correct products and services are delivered to customers in a timely manner
• Liaise with Quality and Regulatory to address any issues as required
• Attention to detail is a must

Key Account Manager – Retail, UK National Accounts

Business Development Rep

• Responsible for increasing market awareness of Scope's products
• Conduct sales calls and presentations to customers in Key Optical Accounts
• Develop and maintain selling skills using the company adopted model
• Collaborate with colleagues in the UK Optics Division
• Drive account strategy to be adopted in each account
• Production of a Territory Plan on an annual basis
• Maintain an in-depth knowledge of the developments in the Optical arena
• Proactively seek feedback from customers and colleagues on personal performance

Business Development Manager – Optics

Systems Engineer

• Analyse and deliver business process, integration, and automation solutions aligned to business objectives and continuous improvement initiatives
• Collaborate with business stakeholders to elicit, document, validate, and prioritise process and integration requirements
• Analyse existing end-to-end business processes to identify inefficiencies, risks, and opportunities for automation and optimisation
• Identify and document system integration touchpoints, dependencies, and impacts across ERP, CRM, and related platforms
• Define integration-aware requirements including: Data flows and transformations, System triggers and events, Error handling and exception scenarios
• Design and document future-state processes with automation considered by default
• Create and maintain high-quality documentation, including: Process maps and flow diagrams, Functional and integration requirements, Business rules and assumptions
• Act as a key liaison between the business and Technology and IS teams to ensure clear communication and alignment throughout change initiatives
• Support delivery teams by providing clarification during implementation without owning technical design or build
• Provide expert guidance and support to business users, including process walkthroughs and training support
• Contribute to the automation and integration of existing and new systems
• Provide regular progress updates and weekly RAG status reporting to management

Business Systems Analyst – Integration, Process & Automation

Financial Planning and Analysis

• Responsible for the financial aspects of preparing and providing relevant data and information for the company stakeholders
• Ensuring all the company’s financial and tax compliance obligations are met
• Preparation of management accounts
• Preparation of journals and all account reconciliations to support the management accounts
• Preparation of management account analyses and appropriate analytical review/analyses
• Review of management accounts with CFO
• Dealing with other management reporting requirements
• Liaise with external statutory auditors, preparation of appropriate audit file, addressing queries arising
• Overseeing of VAT and Payroll tax compliance obligations
• Overseeing of payroll administration
• Forecasting and budgeting with all departments and stakeholders in the company
• Maintaining the company’s financial systems and processes to support current business and future growth
• Providing all aspects of support to the CFO in developing and implementation of financial strategy.