SCOPE Eyecare & Healthcare

Key Account Manager – Retail, UK National Accounts

SCOPE Eyecare & Healthcare

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Developing trusted relationships with a portfolio of key customers
  • Expanding and networking relationships within these customers by continuously proposing solutions that meet their objectives
  • Devising strategies, recommendations, and briefing documents for working with these key accounts
  • Understand the key drivers behind our business with the key accounts
  • Work with the Marketing Product Managers to compile specific marketing collateral as required by account
  • Be inquisitive about how the key accounts operate
  • Act as a strong customer advocate within our business
  • Ability to build strong internal relationships
  • Ensure that the correct products and services are delivered to customers in a timely manner
  • Liaise with Quality and Regulatory to address any issues as required
  • Attention to detail is a must

Requirements

  • Business or Science related third level qualification required
  • 2 to 3 years minimum customer facing experience in a territory or key account role
  • Experience in account management within the Optical channel is desirable
  • Specific experience with customers like Vision Express, Boots, Specsavers and Regional chains would be preferable
  • Ability to take on challenging product knowledge
  • Ability to prepare and present with influence on all levels within external customers and with internal stakeholders as well
  • Energy, resilience, and enthusiasm is a key advantage in this role
  • Customer focused (both external and internal)
  • Ability to work well on one’s own initiative and as part of a cross functional team
  • High attention to detail
  • Organisational skills - self-motivated and able to demonstrate strong organisation and prioritisation skills
Benefits
  • Equal employment opportunities
  • Prohibited discrimination and harassment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementproduct knowledgemarketing collateral preparationcustomer relationship management
Soft Skills
customer advocacyrelationship buildingattention to detailorganisational skillsself-motivationinitiativeenergyresilienceenthusiasminfluence
Certifications
third level qualification