Science Exchange

Technical Product Manager

• Own Delivery & Execution
• Act as Product Owner for core platform initiatives — managing backlog, writing detailed user stories, and collaborating daily with engineering.
• Collaborate with design to create useful and usable solutions that our customers love.
• Participate in standups, sprint planning, and retrospectives to drive clarity and momentum.
• Write clear, technically literate tickets that balance user needs, data dependencies, and system constraints.
• Partner with QA to validate acceptance criteria and ensure release quality.
• Proactively identify and unblock risks, dependencies, or ambiguity in delivery.
• Drive Data-Informed Growth
• Define and track key growth metrics — activation, conversion, adoption, retention, and engagement.
• Partner with data and engineering teams to instrument analytics and establish product dashboards.
• Analyze feature performance and use data to prioritize product iterations and experiments.
• Work with GTM and Implementation teams to ensure seamless onboarding and customer adoption.
• Lead lightweight experiments (A/B tests, flow optimizations, messaging changes) to improve product performance.
• Bridge Technical & Business Worlds
• Collaborate with engineers on system architecture, APIs, and integrations with ERPs, CRMs, and other enterprise tools.
• Understand data models and platform dependencies to make smart trade-offs and reduce technical debt.
• Partner with the VP of Product to ensure strategic initiatives translate into clear, achievable workstreams.
• Contribute to process improvements that make our product development lifecycle faster and more predictable.
• Enable Cross-Functional Alignment
• Communicate product goals, metrics, and delivery updates to stakeholders across the organization.
• Collaborate with Design to ensure user experience excellence and with Customer Success to capture feedback loops.
• Support documentation and knowledge sharing in Confluence, JIRA, and related tools.

Technical Product Manager – Platform

• Own Delivery & Execution: Act as Product Owner for core platform initiatives.
• Collaborate with design to create useful solutions.
• Write clear, technically literate tickets and participate in standups.
• Define and track key growth metrics and partner with data teams.
• Analyze feature performance and prioritize iterations and experiments.
• Collaborate on system architecture, APIs, and integrations with ERPs.
• Communicate product goals and updates to stakeholders.
• Support documentation and knowledge sharing.

Technical Product Manager – Platform

Senior Technical Product Manager, Growth & Platform