Schaeffler

Technical Service Engineer

Schaeffler

full-time

Posted on:

Location Type: Office

Location: Strongsville • Ohio • United States

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Tech Stack

Assembly

About the role

  • Support sales staff and customers with engineering expertise regarding products.
  • Provide guidance on installation and applications as assigned.
  • Provide sales support with engineering expertise regarding products and applications.
  • Perform conceptual work for specific customer requirements, and support customers in this respect.
  • Assess and interpret technical data, document and communicate findings.
  • Initiate measures to develop or adapt product and service concepts (if required) to better match market requirements.
  • Support assembly, installation, setup and utilization of products and systems at customers site if appropriate and necessary.

Requirements

  • Undergraduate Degree in Engineering.
  • 1 to 3 years of experience in a technical support, service engineering, or sales engineering role.
  • Strong technical knowledge of products, applications, and engineering principles relevant to the industry.
  • Ability to provide technical guidance and support to sales teams and customers regarding product installation, application, and utilization.
  • Experience or aptitude for performing conceptual and customized engineering work to meet specific customer requirements.
  • Proactive approach to identifying and initiating product or service improvements to better align with market and customer needs.
  • Ability to work independently as well as within cross-functional teams.
  • Applicants must be authorized to work in the US without employment VISA or other sponsorship.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
engineering principlestechnical supportservice engineeringsales engineeringproduct installationproduct applicationconceptual engineeringcustomized engineeringtechnical data assessmentproduct and service improvement
Soft Skills
technical guidanceproactive approachindependent workcross-functional teamworkcommunication skills
Certifications
Undergraduate Degree in Engineering