Scenic - Luxury Cruises & Tours

Manager

• Reporting to the Senior Director of Key & National Accounts, the Key Accounts Manager will manage the headquarter relationships, strategy and performance of a defined portfolio of key account agencies and consortia.
• Own and deliver sales performance for assigned key accounts and consortia
• Develop and execute strategic account plans to deliver passenger and revenue targets
• Identify opportunities for growth through successful data analysis and thorough understanding of partner business models and capabilities
• Serve as primary relationship owner for assigned accounts, acting as the senior point of contact
• Conduct regular business reviews, strategy sessions, and performance tracking
• Participate in agency events including national conferences, top producer events, luxury and river specific events, familiarization sailings and inaugurals, amongst others.
• Develop and manage co-op marketing plans collaboratively with key accounts and internal leadership
• Oversee execution of campaigns, events, and promotions tied to measurable results
• Partner cross-functionally to align sales, marketing, and commercial execution
• Work effectively within designated budgets, ensuring alignment to ROI and commercial priorities

Manager, Key Accounts