Client Booking Specialist

Scenic - Luxury Cruises & Tours

Remote Client Booking Specialist assisting clients in trip planning and bookings while delivering exceptional service. Managing itineraries and providing destination information and support.

Posted 6/24/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $30,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Consult with Clients: Understand client preferences, needs, and budgets to provide customized travel recommendations.
Plan & Book Travel: Arrange flights, accommodations, transportation, excursions, and other travel services with accuracy and attention to detail.
Provide Expert Recommendations: Stay current on travel trends and destinations to deliver knowledgeable guidance on packages, activities, and experiences.
Customer Support: Deliver outstanding service before, during, and after trips, resolving questions or concerns promptly.
Build Relationships: Foster long-term client connections through dependable support and exceptional follow-through.
Stay Organized: Manage multiple bookings at once, ensuring all travel details and communications are accurately maintained in the CRM.
Handle Changes & Cancellations: Coordinate itinerary updates, including rebookings, cancellations, and adjustments when needed.

Requirements

What you’ll need

Experience in customer service and handling client inquiries
Strong travel planning and itinerary management skills
Knowledge of destinations and travel trends
Problem-solving ability for troubleshooting booking issues
Excellent written and verbal communication
Ability to work independently in a remote environment
Familiarity with booking systems or travel software is a plus

Benefits

Comp & perks

Work from Anywhere: Fully remote role no commute required
Flexible Schedule: Create a work routine that suits your lifestyle
Supportive Team: Collaborate with a friendly and encouraging group
Professional Development: Access training and growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

travel planningitinerary managementbooking systemstravel software

Soft Skills

customer serviceproblem-solvingcommunicationorganizational skillsrelationship buildingattention to detail