Reservations Coordinator

Scenic - Luxury Cruises & Tours

Remote Reservations Coordinator at Scenic Voyages assisting clients with trip planning and booking responsibilities. Managing itineraries and providing destination information and support remotely.

Posted 6/24/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $30,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Consult with Clients: Understand client preferences, needs, and budgets to provide customized travel recommendations
Plan & Book Travel: Arrange flights, accommodations, transportation, excursions, and other travel services with accuracy and attention to detail
Provide Expert Recommendations: Stay current on travel trends and destinations to deliver knowledgeable guidance on packages, activities, and experiences
Customer Support: Deliver outstanding service before, during, and after trips, resolving questions or concerns promptly
Build Relationships: Foster long-term client connections through dependable support and exceptional follow-through
Stay Organized: Manage multiple bookings at once, ensuring all travel details and communications are accurately maintained in the CRM
Handle Changes & Cancellations: Coordinate itinerary updates, including rebookings, cancellations, and adjustments when needed

Requirements

What you’ll need

Experience in customer service and handling client inquiries
Strong travel planning and itinerary management skills
Knowledge of destinations and travel trends
Problem-solving ability for troubleshooting booking issues
Excellent written and verbal communication
Ability to work independently in a remote environment
Familiarity with booking systems or travel software is a plus

Benefits

Comp & perks

Work from Anywhere: Fully remote role no commute required
Flexible Schedule: Create a work routine that suits your lifestyle
Supportive Team: Collaborate with a friendly and encouraging group
Professional Development: Access training and growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

travel planningitinerary managementbooking systemstravel software

Soft Skills

customer serviceproblem-solvingcommunicationorganizational skillsrelationship buildingattention to detail