Customer Service Advisor
Scania Group
full-time
Posted on:
Location Type: Office
Location: Stansted • United Kingdom
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Salary
💰 £26,500 per year
About the role
- Meet and greet all customers on arrival in a professional and friendly manner
- Manage day to day administrative tasks confidently and efficiently
- Use initiative and be comfortable working as an individual
- Plan, schedule, and coordinate work
- Create and process job cards, checking for existing work in progress
- Check account detail, available credit and obtain relevant authorisation
- Provide timely updates to our customers
- Agree timescales for unscheduled work and follow through to completion
Requirements
- Passion for delivering a first-class service
- Organised approach to your work
- Ability to manage day to day administrative tasks confidently and efficiently
- Ability to use initiative and be comfortable working as an individual
- Experience in planning, scheduling, and coordinating work
Benefits
- In-house training provided to support career progression
- 25 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceorganizational skillsinitiativeindependent workplanningschedulingcoordinationadministrative tasksefficiencycommunication