Scaleway

Technical Account Manager

• Serve as the primary technical point of contact for strategic Enterprise clients.
• Coordinate support, engineering, and product teams to ensure SLA compliance, incident resolution, and post-mortems.
• Manage client adoption of Scaleway products, ensuring optimal usage and value realization.
• Co-lead Quarterly Service Reviews (QSRs) and steering committees with C-level executives: structure meetings, compile data, and define action plans.
• Provide cloud architecture guidance and cost-optimization (FinOps) recommendations.
• Handle critical incidents and act as a trusted advisor during crises.
• Collect and prioritize product feedback from clients, collaborating with Sales and Product teams.
• Ensure alignment between client needs, the Scaleway roadmap, and business objectives.

Full-stack Engineer

• Design, develop, and enable new features for Kapsule (Managed Kubernetes) and Container Registry.
• Manage day-to-day maintenance and infrastructure stability for both products.
• Ensure feature delivery according to the product roadmap.
• Take ownership of production issues and technical support, interacting directly with customers to provide expert advice.
• Collaborate with other engineering teams to express and coordinate development needs.
• Draft and maintain high-quality internal and external technical documentation.
• Participate in daily stand-ups and regular synchronization points with the Product Manager.
• Go "behind the scenes" of Kubernetes to understand and optimize the product's core mechanics.
• Contribute to the CI/CD pipelines to ensure seamless deployments.
• Engage with the open-source ecosystem to stay at the forefront of cloud-native standards.

Software Engineer, Kube/Kapsule

• Maintain and evolve our shared hosting infrastructure (mail, web, DB)
• Ensure high availability and minimize downtime
• Develop internal tools to enhance platform stability and performance
• Handle production issues and resolve alerts rapidly
• Monitor systems and identify areas of improvement
• Improve deployment pipelines and CI/CD practices
• Contribute to containerization efforts (Docker and related tech)
• Collaborate with cross-functional teams to deliver robust features
• Write and maintain documentation
• Participate in on-call rotation

Software Engineer, Webhosting

• Elevate our DevTools, support multiple engineering tribes, ensure high software quality, and deliver an excellent Developer Experience across our tools (CLI, Terraform provider, SDKs, automation tools, etc.).
• Lead architectural decisions and ensure high-quality implementations across DevTools.
• Perform a high volume of code reviews daily; guide contributors across multiple tribes.
• Maintain a long-term vision for the Developer Experience and the internal tooling ecosystem.
• Drive refactoring initiatives to preserve code quality, sustainability, and consistency.
• Support multiple engineering tribes without direct authority—using persuasion, pedagogy, and strong technical reasoning.
• Contribute to upstream open-source projects where relevant.
• Serve as an ambassador for DevTools standards, quality, and best practices.
• Mentor junior and mid-level engineers through onboarding, teaching sessions, and pair programming.
• Document practices, tooling behavior, APIs, and workflows.
• Provide internal and external developer support.
• Contribute directly to key engineering tools: Scaleway CLI, Terraform provider, internal SDK tooling, and terminal-based utilities (TUI / shell tools).
• Ensure tools work seamlessly across languages, operating systems, and developer environments.
• Maintain CI/CD pipelines (GitLab CI, GitHub Actions) and developer workflows.

Tech Lead – Developer Tools

DevOps Engineer

• Continuously improve the reliability and scalability of our platforms.
• Automate infrastructure to optimize deployments and reduce human intervention.
• Collaborate with Dev, Product and Ops teams to ensure high-performing, resilient services.
• Develop tools and frameworks to streamline deployments and infrastructure management.
• Automate repetitive tasks to improve efficiency and reliability.
• Establish key metrics (SLOs, KPIs) to monitor service performance.
• Optimize monitoring and alerting systems to minimize alert fatigue.
• Identify, diagnose and quickly resolve production incidents.
• Analyze root causes and implement preventive measures.
• Apply best practices (fault tolerance, load balancing, redundancy) to strengthen system resilience.
• Optimize resource usage to reduce energy consumption and improve performance.
• Work closely with Dev & Product teams to integrate reliability by design.
• Participate in architecture reviews and share SRE best practices.

Site Reliability Engineer – Storage

Public Relations

• Act as the primary point of contact for Scaleway’s journalists: manage incoming requests, pitch stories, coordinate interviews, and prepare executives for media engagements
• Develop and execute a clear roadmap aligned with our positioning in cloud, AI, sustainability, and European digital sovereignty
• Write high-impact communications materials: press releases, media briefs, Q&As, and statements in French and English, ensuring clarity and consistency
• Manage and grow our network of tech and business journalists
• Support product and innovation communications
• Monitor and analyze media and industry sentiment

Technical Account Manager

Software Engineer, Kube/Kapsule

Software Engineer, Webhosting

Tech Lead – Developer Tools

Site Reliability Engineer – Storage

Communication & PR Manager