Senior Helpdesk Engineer – MSP
RemotePro.ph
AzureCloudVoIP
Job Level
Entry Level
About the role
- Be Part of SAVii: Empowering Change & Transforming Lives
- About SAVii: mission to revolutionize employee wellness; operates in Philippines and India
- Culture: remote-first organization emphasizing flexibility, collaboration, and growth
- Role summary: Operations Business Analyst focusing on data-driven decision-making and process optimization
- Responsibilities: deliver actionable insights through data analysis, develop and maintain reports, implement scalable solutions for backend operations, manage employee service module and infosheet uploads linked via APIs
Requirements
- Candidate must be taking any of the following courses:
- B.S. Information technology
- B.S Computer Science
- B.S Computer Engineering
- Assist the Enterprise IT with day to day office operations
- Attend level 1 support to employees
- Perform troubleshooting tasks to identify and resolve technical issues
- Install new software or hardware on computers
