SavATree

Inside Sales

• Conduct structured follow-up on pitched but unsold proposals across assigned markets.
• Execute multi-touch outreach sequences (phone, text, email) to convert opportunities into closed sales.
• Maintain strong opportunity pipeline management within Microsoft Dynamics CRM.
• Achieve or exceed individual revenue targets and conversion rate goals.
• Proactively schedule high-quality, in-person visits for Sales Arborists.
• Execute targeted win-back outreach to previously canceled customers.
• Support seasonal outbound campaigns such as winter prepayment programs for plant health care and lawn care services.
• Deliver outbound communication that reflects SavATree’s premium brand.
• Participate in coaching sessions, call reviews, and structured role-play exercises.

Inside Sales Associate

Customer Support

• SavATree is building a specialized customer experience organization designed to deliver consistent, responsive, and premium service across all markets.
• The Customer Experience Specialist serves as the first point of contact for prospective & existing customers.
• This role is responsible for responding to inbound phone calls and web inquiries, conducting consultative discovery, documenting customer needs in CRM, and scheduling high-quality appointments for Sales Arborists.
• This role is critical to driving organic growth and customer experience.
• Every interaction must reflect the SavATree brand—professional, knowledgeable, friendly, and efficient—while helping customers understand the value of our services and confidently commit to an appointment.

Customer Experience Specialist

Business Development Rep

• Identify and pursue national and regional opportunities within assigned commercial verticals
• Build relationships with corporate decision-makers, real estate leaders, and procurement teams
• Secure national and regional service agreements with multi-location organizations
• Develop long-term partnerships that generate recurring revenue and expand across client property portfolios
• Expand client relationships after initial engagement through additional services, geographies, and properties
• Identify opportunities to scale service delivery across the client’s national or regional footprint
• Develop long-term account strategies that drive portfolio-wide adoption of SavATree services
• Partner with SavATree regional and local market leaders to design scalable service solutions
• Coordinate service delivery across multiple SavATree markets for national clients
• Ensure smooth transitions from sales to operations and maintain alignment throughout the account lifecycle
• Lead enterprise-level sales cycles from prospecting through contract execution
• Develop customized service solutions aligned with client operational and property management needs
• Represent SavATree at industry events and key networking opportunities
• Maintain accurate pipeline tracking and forecasting within CRM
• Advance opportunities through defined sales stages
• Provide regular reporting on pipeline development and sales performance

National Business Developer

• Build and scale a centralized inbound customer experience team.
• Oversee all inbound phone calls and web form inquiries from prospective customers.
• Ensure rapid response standards including call answer rate and calls handled.
• Establish scheduling best practices to convert inquiries into high-quality appointments.
• Monitor call answer rates, speed-to-lead, and inquiry-to-appointment conversion metrics.
• Ensure CRM accuracy and proper documentation of all customer interactions.
• Conduct regular one-on-one coaching sessions and team meetings.
• Champion a “wow” experience in every customer interaction.

Inside Sales Associate

Customer Experience Specialist

National Business Developer

Customer Experience Manager