SavATree

Security Engineer

• Serve as the enterprise cybersecurity lead responsible for cybersecurity operations and risk management across infrastructure, endpoints, identity, cloud, applications, data, and third-party environments.
• Partner closely with Infrastructure & Operations to strengthen endpoint security, vulnerability management, patching, identity and access management, logging, monitoring, and incident detection and response capabilities.
• Provide technical cybersecurity leadership across Microsoft, cloud, SaaS, and enterprise platforms to improve overall security posture.
• Partner with enterprise application teams to ensure secure architecture, integrations, and data practices across core business platforms, including Microsoft technologies and enterprise applications.
• Lead cybersecurity incident response coordination, tabletop exercises, root cause analysis, and remediation planning.
• Evaluate emerging threats and recommend pragmatic, risk-based mitigation strategies aligned to business priorities.
• Monitor and assess cybersecurity posture across internal and third-party environments.
• Help define and mature enterprise cybersecurity capabilities, operating processes, and governance appropriate for a growing organization.
• Develop and maintain cybersecurity policies, standards, procedures, and best practices.
• Build and maintain a practical cybersecurity roadmap focused on risk reduction, resiliency, and operational effectiveness.
• Establish cybersecurity metrics, scorecards, and reporting for IT leadership and executive stakeholders.
• Conduct risk assessments and partner with teams to prioritize remediation activities.
• Support security awareness and training initiatives.
• Support enterprise cybersecurity governance practices, including access controls, vendor risk management, data protection, and security awareness.
• Partner with stakeholders on cybersecurity-related audits, customer questionnaires, cyber insurance requirements, and compliance activities.
• Help mature incident response, disaster recovery, and business continuity capabilities.
• Establish practical, scalable controls appropriate for a fast-paced, growth-oriented organization.
• Drive accountability, service quality, and measurable outcomes across third-party providers.
• Evaluate cybersecurity tools and recommend solutions aligned to business needs and organizational maturity.
• Establish a strong cybersecurity operating foundation and improve organizational resiliency through pragmatic controls and risk reduction.

Manager – Cybersecurity & Risk

Data Engineer

• Define enterprise architecture strategy across enterprise applications, integrations, APIs, Azure cloud platforms, enterprise data, analytics, automation, and AI enablement.
• Establish scalable architecture patterns enabling digital customer and employee experiences across CRM, web, mobile, communications, and operational platforms.
• Define enterprise engineering and platform standards across APIs, integrations, cloud services, observability, reusable services, technical design patterns, and platform reliability.
• Promote reusable enterprise capabilities and scalable platform approaches that accelerate delivery and reduce technical fragmentation.
• Serve as a trusted advisor to business and technology leadership on enterprise technology direction, modernization priorities, and technical investment decisions.
• Own and evolve enterprise integration and platform strategy including APIs, middleware, orchestration, interoperability, and event-driven architecture.
• Guide architecture and engineering direction across Microsoft Dynamics 365 (CE/F&O preferred), ERP, CRM, operational systems, digital platforms, and third-party ecosystems.
• Improve observability, resiliency, monitoring, supportability, and enterprise reliability.
• Guide modernization of legacy systems and synchronization approaches into scalable, maintainable cloud-native patterns.
• Partner with Digital Solution Delivery, ERP, and Infrastructure leaders to enable scalable digital experiences through reusable enterprise services and shared data models.
• Establish pragmatic enterprise data governance practices that improve trust, quality, consistency, accessibility, and usability of enterprise data without creating unnecessary bureaucracy.
• Enable trusted enterprise data, analytics, automation, and AI-ready architectures leveraging Microsoft Fabric, Snowflake, Databricks, and Azure data services.

Head of Architecture, Integration, and Data Engineering

Customer Support

• Build and scale a centralized inbound team (anticipated ~12 team members).
• Oversee all inbound phone calls and web form inquiries from prospective customers.
• Ensure rapid response standards, including call answer rate and response time.
• Establish scheduling best practices to convert inquiries into high-quality appointments.
• Monitor key performance metrics and ensure CRM accuracy.
• Conduct performance management through regular coaching sessions.
• Champion a “wow” experience in every customer interaction.
• Identify common issues and facilitate improvement across the team.

Customer Experience Manager

Manager

• Provide leadership through coaching, mentoring, developing and holding accountable Branch Managers
• Ensure business objectives are achieved in the key performance areas of Employee Experience, Customer Experience and Sustainability
• Work with branch management to identify root cause(s) and implement countermeasures when metrics are not being met
• Develop and strengthen branch management’s understanding and ability to effectively manage their P&L
• Support, coach and strengthen Branch Managers in their capability to manage and motivate Sales Arborists
• Ensure each branch is fully staffed and meeting their staffing goals
• Ensure each branch is operating at optimum levels to minimize environmental impact
• Monitor each branch’s Net Promoter Score

District Manager

• Supports the organization in terms of effective environmental, health and safety, workers’ compensation management, and loss prevention oversight and guidance.
• Instills discipline, accountability, and best practices in pursuit of improved safety, cost performance, compliance and employee relations.
• Leads and reinforces the “Path to Zero” proactive safety culture at SavATree across all service lines and departments.
• Communicates and maintains rapport with the field teams.
• Plan, organize and manage the safety and health process; ensure it is aligned with strategic objectives.
• Chair Company Safety Calls and Corporate Safety & Regulatory Steering Committee Meetings.
• Review, update, implement, and enforce company-wide safety programs.
• Visit branch offices to review and audit safety programs.
• Develop and implement safety awareness programs companywide.
• Conduct accident/incident review to identify root causes, trends, and determine appropriate countermeasures.
• Ensure compliance with all DOT regulations, Federal & State licensing issues, and OSHA inspections.

Regional Safety Manager

Director

• Own enterprise-wide performance of NRC, Décor, and Landscape as distinct but integrated service lines
• Drive market expansion and branch-level penetration across all regions
• Define and execute growth strategies, including: Pricing models, Service packaging, Seasonal demand planning
• Create new-year scorecards, RPH rates, budgets, and sales targets; distribute to DMs and Consulting Arborists
• Meet with underperforming District DMs to develop NRC improvement plans for the new year
• Determine annual KPI and Targets and distribute to the team
• Monitor sales KPIs (revenue per Consulting Arborist, budget attainment, hit rate) and coach underperformers
• Develop repeatable playbooks for: Holiday installations, Scheduling and routing, Inventory and materials management
• Drive improvements in: Crew productivity and utilization, Equipment standardization and usage, Operational efficiency and routing

Manager – Cybersecurity & Risk

Head of Architecture, Integration, and Data Engineering

Customer Experience Manager

District Manager

Regional Safety Manager

Service Line Director – NRC, Décor and Landscape