Sartorius

Sales Development Rep

• Manage the complete sales process within your assigned territory, from lead generation through post‑sales follow‑up, in close alignment with Account Managers.
• Identify and qualify chromatography opportunities (consumables and systems) through collaboration with field sales, marketing, and business area initiatives.
• Drive product adoption by focusing on seeding, specification, and early‑stage technical qualification activities.
• Lead technical discussions with customers and internal teams to demonstrate the value of Sartorius chromatography solutions.
• Maintain accurate and up‑to‑date customer and opportunity data within CRM systems.
• Provide technical expertise and customer insights (VoC) related to resin, membrane, and monolith‑based chromatography.
• Support and/or conduct product trials, demonstrations, and Lunch‑and‑Learn sessions at customer sites.
• Build strong partnerships with Account Management to ensure cohesive territory strategy and execution.
• Manage a balanced opportunity funnel (short-, mid-, and long‑term) to support ongoing product and revenue goals.
• Develop and execute action plans to grow and protect chromatography business within your territory.

Sales Development Specialist – Chromatography

Business Operations

• Develop, implement, and optimize global end-to-end service processes with a focus on efficiency, quality, and customer experience
• Work in interdisciplinary and international (sub)projects and take responsibility for the functional coordination of complex workstreams
• Coordinate international project participants, manage stakeholders, monitor project progress, and ensure that goals are achieved
• Analyze and document process, system, and business requirements from operational service
• Specify business requirements and support their implementation in the system landscape (e.g., SAP S/4HANA, CRM, or service applications)
• Analyze the interaction of relevant applications within service processes and evaluate their impact on end-to-end process performance
• Actively shape the introduction of digital and AI-based solutions in service
• Create process documentation and training materials and empower service teams to apply global processes
• Facilitate workshops, communicate change processes, and promote acceptance of new ways of working

Sales Development Specialist – Chromatography

Business Process Expert – Service Process Development