Sartorius

Field Account Manager

Sartorius

full-time

Posted on:

Location Type: Remote

Location: California • United States

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About the role

  • Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
  • Identify new business opportunities aligned with the organization's overall market and growth strategy
  • Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
  • Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
  • Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
  • Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
  • Develop and implement account plans and request and coordinate resources in line with the account plans
  • Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
  • Coordinate and participate in marketing activities in assigned territory
  • Frequently assess the potential of each customer and plan to realize it into business
  • Manage and build strong customer relationships for long term partnership
  • Evaluate customer potential and create strategies to convert opportunities into long-term business. Build and maintain strong customer relationships for sustainable partnerships.

Requirements

  • Bachelor’s degree in Life Sciences, Bioengineering, or a related field.
  • 3+ years of industry experience in a customer-facing role within Biotech or Life Sciences.
  • Hands-on knowledge and proactive usage of SFDC and other CRM tools
  • Proficiency in MS Office (Outlook, Word, Excel).
  • Ability to travel a min of 50% in the mid-Atlantic region: (NJ, Eastern PA, & Northern DE.) and potential for up to 25% domestic and international travel.
  • Valid driver’s license
Benefits
  • Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
  • Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
  • Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
  • Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
  • Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
  • Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
  • Retirement Savings Plan: 401 k (with generous company match)
  • Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
  • Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
  • Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales strategycustomer analysislead generationaccount planningdata analysissales performance trackingcustomer relationship management
Soft skills
communicationrelationship buildingteam collaborationcustomer servicestrategic thinking
Certifications
Bachelor’s degree in Life SciencesBachelor’s degree in Bioengineering