Operations Coordinator
Gumro & Associates
Security Operations Assistant
Saronic Technologies
full-time
Posted on:
Location Type: Office
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support physical security operational tasks while delivering excellent customer service.
- Serve as a security escort for employees by foot or golf cart between buildings or to vehicles.
- Provide escort within work areas for visitors who require an escort.
- Support reception and visitor management processes, including visitor check-in.
- Assist with issuing badges to employees and visitors.
- Collaborate with Physical Security Operations, Workplace, and Facilities teams to report malfunctions, troubleshoot, and implement fixes.
- Implement and maintain a culture of customer service excellence.
- Work outdoors and remain outside for up to 45 minutes in heat or cold; walk up to .5 miles multiple times a day.
Requirements
- High school diploma or equivalent required.
- Ability to work in a fast-paced, dynamic environment.
- Ability to legally drive a golf cart.
- Ability to walk up to .5 miles, multiple times a day in various weather conditions.
- English language proficiency.
- Clean driving record (ideal).
- Ability to handle sensitive information with discretion (preferred).
- Ability to diffuse a situation (preferred).
Benefits
- Medical Insurance: Comprehensive health insurance plans covering a range of services
- Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
- Saronic pays 100% of the premium for employees and 80% for dependents
- Time Off: Generous PTO and Holidays
- Parental Leave: Paid maternity and paternity leave to support new parents
- Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
- Retirement Plan: 401(k) plan
- Stock Options: Equity options to give employees a stake in the company’s success
- Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
- Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicebadge issuancevisitor managementphysical security operationstroubleshootingdiscretion handlingsituation diffusion
Soft skills
collaborationadaptabilitycommunicationattention to detail
Certifications
high school diploma or equivalent
