Sarnova

Research Analyst

• Research, gather, and update patient demographic and supporting information required for EMS claim resolution and payment
• Develop a working knowledge of Digitech’s internal departments and workflows
• Collaborate with billing, collections, and quality teams to resolve account discrepancies and missing information
• Communicate with hospitals, insurance carriers, attorneys, and patients to obtain or verify documentation and details
• Perform detailed research using hospital systems, payer portals, and public or proprietary databases
• Document findings and updates in patient accounts in accordance with HIPAA requirements
• Manage mail and email correspondence professionally and courteously
• Maintain productivity and accuracy while handling high-volume research tasks and meeting deadlines
• Perform additional duties as assigned

Patient Collections Research Specialist

Account Specialist

• Manage and oversee key client accounts to ensure strategic alignment and overall satisfaction
• Develop and implement client account strategies using independent judgment
• Analyze client performance metrics and recommend solutions
• Establish, monitor, and adjust client targets
• Serve as the primary escalation and resolution point for complex client issues
• Engage, train, and consult clients on effective software use
• Lead Quarterly Business Reviews and strategic planning sessions
• Identify growth, expansion, and service-delivery improvement opportunities
• Collaborate with senior management on service offerings and operational improvements
• Lead client presentations, proposals, and contract renewals
• Monitor market trends and customer insights
• Promote new services and products
• Provide account-performance and client-health reports and insights
• Represent Sarnova’s values and perform additional assigned duties

Medical Billing and Coding

• Review patient medical records and supporting documentation
• Add required data elements to accounts in the billing platform, including ICD-9 codes, charges, and billing narratives
• Complete tasks according to Quick Med Claims policies and state and federal guidelines
• Meet or exceed defined productivity standards
• Notate reviewed accounts accurately
• Attach necessary documentation in the system or to paper 1500s
• Obtain additional client information, including HIPAA forms, insurance pre-authorizations, and physician medical necessity forms, to submit third-party claims
• Review billing documents using dates from patient care reports, physician medical necessity forms, and hospital face sheets
• Review and validate electronic or paper claims
• Monitor tags and workflows to ensure timely claim validation
• Process insurance claim forms according to federal and state laws and departmental procedures
• Provide accurate, compliant billing
• Maintain billing accuracy scores during quality assurance and audit activities
• Adhere to HIPAA privacy, confidentiality, and patient-information security policies
• Perform additional duties as assigned

Medical Billing Specialist

Engineer

• The Dynamics 365 F&O Developer is responsible for the design, development, customization, and code management of Sarnova’s enterprise resource planning (ERP) system, Microsoft Dynamics 365 for Finance & Supply Chain.
• This role serves as the primary technical engineer for the ERP — building custom extensions, integrations, and enhancements that meet business needs, while owning code promotion, source control, and the release pipeline across environments.
• This role partners closely with functional analysts, business stakeholders, and other technology teams to translate business requirements into robust, supportable solutions.
• Ensuring the stability, scalability, and continuous enhancement of Sarnova’s core ERP platform, directly enabling efficient financial, supply chain, and operational processes across the organization.
• Own development standards, integrations, and the release pipeline, helping reduce system downtime, improve data accuracy, and accelerate delivery of business-critical functionality.
• Drive long-term technology sustainability by enforcing best practices, improving system performance, and enabling the business to adapt quickly to evolving operational needs.
• Design, develop, test, and deploy custom extensions, modifications, and enhancements within Microsoft Dynamics 365 Finance & Supply Chain using X++ and the D365 F&O development framework, ensuring alignment with architectural standards, scalability, and long-term maintainability.
• Serve as the technical lead for ERP development initiatives, providing architectural guidance, reviewing solution designs, and ensuring consistency with best practices across all customizations and integrations.
• Build and maintain integrations between the ERP and other enterprise systems using data entities, OData, custom services, the Business Events framework, Logic Apps, Azure Functions, and similar Microsoft Azure technologies.
• Own code promotion across development, test, UAT, and production environments — managing branches, builds, and releases through Azure DevOps, Lifecycle Services (LCS), and source control best practices.
• Diagnose and resolve complex technical issues in D365 F&O, including custom code, performance problems, batch jobs, and integration failures; participate in an on-call rotation for production support.
• Partner with functional analysts and business stakeholders to translate requirements into technical designs, providing effort estimates, design alternatives, and trade-offs, while owning end-to-end solution design and ensuring alignment with enterprise architecture principles and cross-system impacts.
• Lead and facilitate technical design sessions, ensuring alignment between business needs, system capabilities, and architectural standards.
• Perform peer code reviews, enforce coding standards, and contribute to a culture of quality, supportability, and continuous improvement, including mentoring other developers and providing guidance on design, troubleshooting, and best practices.
• Support deployments, release management, and post-release stabilization, ensuring system uptime and prompt resolution of issues, while continuously identifying opportunities to streamline and improve release processes.
• Act as a technical owner for the D365 F&O platform, helping to establish and enforce development standards, governance practices, and system best practices across the ERP ecosystem.
• Identify opportunities to enhance platform performance, scalability, and maintainability, proactively recommending improvements and contributing to the ERP technology roadmap.
• Ensure that all customizations and integrations consider enterprise-wide impacts, including data integrity, upstream/downstream dependencies, and alignment with broader application architecture.
• Maintain technical documentation, design specifications, and operational runbooks for custom development.

Dynamics 365 F&O Technical Engineer

Data Analyst

• Develop, maintain, and optimize complex SQL queries for reporting, analytics, and data validation
• Design and build interactive dashboards and reports in Power BI, ensuring data accuracy and usability
• Collaborate with IT and business teams to support customer implementation projects, including data migration, configuration, and testing
• Perform data analysis to identify trends, anomalies, and actionable insights for business stakeholders
• Ensure data integrity and compliance with security and privacy standards
• Document processes, configurations, and data workflows for internal knowledge sharing
• Troubleshoot and resolve data-related issues across systems and integrations
• Participate in cross-functional projects to enhance reporting capabilities and system performance
• Additional duties as assigned