Design, maintain, and improve core IT systems, including Google Workspace, device management (JAMF), and GCP cloud infrastructure
Partner with People and Talent on onboarding and offboarding, hardware provisioning, and access management for a growing, global team
Manage tools like VPN, password management, and endpoint security; ensure systems are patched, monitored, and compliant with internal security standards
Serve as a primary point of contact for IT issues, supporting teammates via Slack, email, and video
Maintain accurate hardware and software inventories and help administer our collaboration stack (e.g., Slack, GitHub, Asana)
Keep systems documentation up to date and share regular updates on system health, risks, and improvements

Requirements

7+ years of experience in IT operations, systems administration, or technical support in a fast-moving environment (startup or high-growth experience is a plus)
Comfort supporting macOS environments, networking basics, and hardware troubleshooting
Hands-on experience administering Google Workspace and deep familiarity with MDM workflows
Exceptional verbal and written communication skills; ability to explain complex technical concepts to non-technical stakeholders
A self-starter who can prioritize a diverse workload and manage the IT roadmap independently
Preferred tooling & skills:
System Administration: Hands-on experience with JAMF, BetterCloud, 1Password, and GitHub
Collaboration & Productivity: Proficiency in managing enterprise environments for Slack, Asana, Chrome, and Microsoft Office
Cloud & HRIS: Experience with Google Cloud Platform (GCP) and HRIS automation tools like Rippling

Benefits

Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Flexible paid time off and Year-end break
Health insurance, dental, and vision coverage for employees and dependents - *US and Canada specific*
4% matching in 401k / RRSP - *US and Canada specific*
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
Monthly meal stipend
Monthly social meet-up stipend
Annual health and wellness stipend
Annual Learning stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT operationssystems administrationtechnical supportmacOS supportnetworking basicshardware troubleshootingGoogle Workspace administrationMDM workflowssystem administrationHRIS automation

Soft Skills

verbal communicationwritten communicationexplain technical conceptsself-starterprioritizationindependent management