Sardine

Account Manager

• Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine
• Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers.
• Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally.
• Speak knowledgeably and advise on best practices relating to fraud and compliance
• Build, monitor, and communicate KPIs to clients.
• Provide strategic analysis and critical thinking as we plan long-term expansion.
• Work with Sardine's risk analytics teams to proactively solve new fraud typologies and actively communicate findings to customers.

Strategic Account Manager

IT Support

• Maintain and support core IT systems, including Google Workspace and device management (JAMF).
• Execute IT onboarding and offboarding processes, including hardware provisioning, computer setups, and access management for a growing global team.
• Support tools like VPNs, password managers, and endpoint security; ensure employee devices are patched, compliant, and functioning properly.
• Serve as the primary point of contact for daily IT issues, troubleshooting and resolving tickets for teammates via Slack, email, and video.
• Maintain accurate hardware and software inventories and assist in administering our collaboration stack (e.g., Slack, GitHub, Asana).
• Keep internal systems documentation and knowledge base articles up to date for both the IT team and end-users.

IT Helpdesk Technician

Full-stack Engineer

• Architect, design, and implement robust, efficient, and reliable backend services for KYC workflows, sanctions screening engines, and alert management systems
• Build and optimize case management and alert creation pipelines that enable investigators to efficiently review and disposition suspicious activity
• Develop and maintain integrations with regulatory reporting systems, including SAR filing and GoAML submissions
• Collaborate closely with compliance stakeholders, product teams, and other engineering teams to translate regulatory requirements into scalable technical solutions
• Contribute to developing new features and capabilities that enhance detection accuracy, reduce false positives, and streamline investigator workflows
• Craft and maintain technical documentation for compliance systems, ensuring auditability and facilitating regulatory examinations
• Play a pivotal role in shaping our company's engineering culture, ensuring the maintenance of high engineering standards across the organization

Staff Software Engineer – Compliance

Backend Engineer

• Design, create, and maintain robust, efficient, and reliable backend services to meet our platform's evolving needs.
• Collaborate closely with business stakeholders to architect and implement new services from inception to delivery.
• Contribute to developing new features and capabilities that deliver substantial value to our customers.
• Work with various engineering and product teams to synchronize efforts and deliver cutting-edge solutions.
• Craft and maintain user-facing technical documentation, enhancing user understanding and facilitating seamless adoption of our services.
• Play a pivotal role in shaping our company's engineering culture, ensuring the maintenance of high engineering standards across the organization.

Software Backend Engineer

Compliance

• Partner closely with the Head of AML Compliance Solutions to scale the function and build more structured, repeatable ways of supporting clients and internal teams
• Serve as a compliance subject matter expert for regulated clients, helping support account teams and answering AML and compliance-related product questions
• Create and maintain client-facing and internal materials, including process documentation, implementation guidance, policy drafts, and other resources that improve consistency and scale
• Support large client migration and rule translation projects, including helping clients map workflows and procedures from legacy vendors into Sardine
• Work cross-functionally with Product, Engineering, Data Science, and Model teams to test, refine, and expand compliance-related product capabilities, including AI-powered tools and agents
• Partner with Product Marketing to review and help shape compliance-focused content such as blogs, webpages, and customer education materials
• Support Sardine’s internal enterprise risk management program by helping update policies, coordinate testing, drive regulatory change management, and advance internal program maturity

Compliance Solutions Specialist

Platform Engineer

• Design and implement ETL pipelines capable of processing terabytes of data efficiently.
• Develop and optimize APIs to support fast and reliable data retrieval, including both exact and partial matches.
• Architect and manage scalable storage solutions (e.g., Bigtable, BigQuery, Elasticsearch, or other NoSQL/SQL systems).
• Collaborate with cross-functional teams to turn raw data into actionable products that drive insights and business value.
• Work closely with both internal and external stakeholders, including data science, product, and operations teams.
• Document processes, architectures, and APIs; mentor junior engineers and foster a culture of technical excellence.

Data Platform Engineer

• Own Strategic Relationships
• Drive Account Growth
• Lead Implementation & Go-Live
• Provide Technical & Fraud Advisory
• Monitor Fraud & Performance KPIs
• Partner with Stakeholders

Manager

• Lead, and develop a high-performing integration team focused on delivering seamless client onboarding and scalable technical solutions.
• Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
• Own APIs, SDK documentation, integration guides, and overall support documents
• Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities
• Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
• Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
• Provide product feedback to internal stakeholders as the eyes and ears on the ground

Integration Manager

Financial Planning and Analysis

• Own budget vs. actuals analysis across assigned business functions, with clear variance commentary that drives action
• Partner with department heads on headcount planning, vendor spend, and initiative-level ROI
• Build and maintain operating models, forecasts, and scenario analyses
• Support monthly and quarterly close, including accrual analysis, building and adjusting forecasts, and board/leadership reporting
• Develop financial models and dashboards that give leaders real-time visibility into their business
• Identify and surface financial risks and opportunities proactively - not just when asked
• Leverage AI tools and workflows to increase the speed and quality of financial analysis
• Support business leaders in making key decisions about the direction of their organizations

FP&A Analyst

Events

• Act as the overarching technical leader for multiple teams, partnering with stakeholders to unify platform strategy.
• Architect, design, and optimize ultra-low-latency backend services and a high-throughput rules engine.
• Design optimal data access patterns, partitioning strategies, and caching layers across our complex, multi-cloud database ecosystem.
• Develop robust pipelines for massive parallel execution of real-time feature computations and aggregations.
• Play a pivotal role in shaping engineering culture, mentoring senior engineers, and driving high technical standards from conception to delivery.

Staff Engineer – Fraud Prevention

AI Engineer

• Embed directly with clients to gather requirements, translating ambiguous operational challenges into concrete technical architectures and delivering high-impact, AI-driven solutions with extreme ownership.
• Train and deploy custom AI agents to prevent fraud and automate complex fincrime workflows across a diverse portfolio of use cases.
• Utilize advanced prompt engineering, fine-tuning, and rigorous evaluation frameworks to continuously optimize AI agent performance, ensuring high accuracy, safety, and reliability.
• Champion an AI-first approach across internal teams and client engagements, demonstrating the tangible business impact of advanced machine learning interventions.
• Establish and evolve our AI risk metrics, the supporting datasets, and the evaluation pipelines used to measure the causal impact of deployed agents.
• Collaborate tightly with internal engineering and product teams to scale custom models into production, ensuring seamless integration and optimized operational performance.

Forward Deployed AI Engineer

Engineering Manager

• Own the vision, roadmaps, prioritizations, and technical architecture of the banking services that supports ingestion and processing of bank data
• Be hands-on leader providing guidance to team to move fast
• Empower your team to own and solve complex problems from end-to-end while keeping the engineering excellence
• Work with different stakeholders to align on strategy and execution.

Engineering Manager – Banking

Recruitment

• Lead full-cycle recruiting across GTM and G&A functions, including sales, partnerships, post-sales, sales engineering, marketing, finance, legal, people, and other business roles
• Partner closely with hiring managers and company leaders to define role scope, align on candidate profile, and build effective hiring strategies for each search
• Drive proactive sourcing and market mapping for high-priority and hard-to-fill roles
• Screen, assess, and manage candidates throughout the interview process with strong judgment and a high bar for quality
• Act as a trusted partner to hiring teams by providing market insight, funnel recommendations, and calibration support throughout the search
• Own candidate experience from first outreach through offer close, ensuring a thoughtful and efficient process
• Lead offer strategy and closing for top candidates, balancing candidate motivations with business needs
• Help improve recruiting processes, interview structure, and hiring manager alignment as we continue to scale

GTM Recruiting Lead

Controller

• Oversee the operations of the accounting department.
• Successfully run audits for our parent company and subsidiaries.
• Manage financial reporting for the company and prepare materials for the board on a quarterly basis.
• Assist with regular reporting for regulators and investors.
• Enhance and implement financial systems to ensure uninterrupted service as the company grows.
• Implement and strengthen internal controls and processes to continuously protect company assets.
• Support cross-functional teams in making key decisions regarding spending, profitability, ROI, and process improvements.
• Oversee accounts payable and accounts receivable functions.