Sapio Sciences LLC

Sales

• Lead, manage, and develop a global team of Strategic Account Managers across the US, Europe and International markets, providing clear direction, coaching, and performance oversight.
• Define and implement a scalable strategic account management framework, including account planning methodologies, engagement cadences, and expansion playbooks.
• Drive net revenue retention and growth to meet or exceed Sapio’s annual targets across Sapio’s strategic accounts, ensuring customers are achieving measurable value and deepening their investment in the platform.
• Develop and deploy a regular cadence of KPIs that are both visible and managed relentlessly to underpin predictable growth performance.
• Assume personal responsibility for top line performance and personally invest in the critical accounts that form the basis of our annual performance.
• Build and maintain executive-level relationships with key customers, acting as a senior point of escalation and partnership for the most complex accounts.
• Partner with the CCO and broader organizational leadership to set targets, define priorities, and report on the health and performance of the strategic account portfolio.
• Collaborate closely with Sales, Customer Success, Product, and Marketing to align on customer needs, surface expansion opportunities, and feed market intelligence back into the business.
• Recruit, onboard, and retain top account management talent, fostering a high-performance, customer-focused team culture across geographies that is best in class.
• Drive operational excellence through effective use of CRM tools, pipeline hygiene, and consistent reporting standards.
• Represent Sapio at industry events, customer meetings, and executive briefings as a senior commercial leader with high market credibility.

VP of Sales