IT Support Analyst
SAP
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Tech Stack
About the role
- Provide onsite IT support for all end user equipment and associated software
- Solve first and second-level incidents and service requests in our Service Management Systems
- Prepare IT equipment for new starters
- Assist other IT functions as needed with physical presence
Requirements
- Technical background in IT support or similar experience in a medium to large organization
- Knowledge and experience of installing laptops using SCCM, MS Office 365, Windows 11, Active Directory, Azure, MFA, and AV systems
- Ability to work independently and prioritize tasks when necessary
- Ability to adjust approach accordingly in a vibrant work environment
- Willingness to carry out site visits for support across the UK
Benefits
- An inclusive work environment characterised by respect for all people
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT supportincident resolutionservice request managementlaptop installationSCCMMS Office 365Windows 11Active DirectoryAzureMFA
Soft Skills
independent worktask prioritizationadaptabilityinterpersonal skills