Lead the technical delivery, integration, and adoption of Campus Digital across US universities.
Own the end-to-end integration lifecycle, from technical assessment to warranty phase.
Lead team of outsourced implementation teams by vendor and Universia holding; Coordinate all key components: API validation, SDK configuration, and release management.
Ensure full compliance with data and accessibility regulations.
Lead testing strategy, defect triage, and integration dashboards to track blockers, ownership, and release status.
Act as single point of contact (SPOC) between Santander, Campus Global, and university IT teams.
Guide, persuade, and align stakeholders through a clear, confident and value-driven delivery narrative.
Present project status, risks, and mitigation plans to CIOs and university steering groups.
Build strong, trust-based relationships that drive long-term adoption and satisfaction.
Translate technical dependencies into business impact and adoption value.
Establish a clear governance model per university (roles, and scope control).
Manage risk, trace decisions, and maintain transparency on scope, change, and timeline.
Serve as the accountable lead for integration outcomes, escalating gaps when needed.
Oversee post-launch operations, incident triage, and transition to the Business-as-Usual (BAU) support model.
Drive lessons learned documentation and feed insights into future deployments.
Promote continuous optimization of performance, stability, and user experience.

Requirements

9+ Years Formal Project Management experience in a Financial Services environment - Required.
9+ Years Estimating and budgeting to ensure project costs are maintained - Required.
9+ Years Experience with SW Project Management tool - Required.
9+ Years Managing multi-year projects with cross-enterprise interdependencies. - Required.
9+ Years Enabling individuals to work effectively as they plan, implement, and experience change - Required.
9+ Years Building project planning documents - Required.
9+ Years Engaging the support and resources of others to achieve project goals and objectives; influencing without authority - Required.
9+ Years Developing and coaching others indirectly or directly- Coaches, reviews and delegating work to lower level professionals - Required.
Proven experience in SaaS or enterprise mobile integrations, including API and SDK management.
Strong understanding of OAuth 2.0, OpenID Connect, SAML, and federation metadata handling.
Skilled in API testing and validation (Postman, Swagger, SoapUI, Insomnia).
Experience with Azure AD / Entra ID, Keycloak, or similar IdPs.
Familiar with mobile CI/CD pipelines, app instrumentation, and store release flows.
Ability to interpret logs and telemetry (Firebase, App Center, New Relic) for diagnostics and performance.
Knowledge of hybrid university environments (on-prem, cloud).
Deep understanding of GDPR and accessibility standards (WCAG 2.2).
Consultative mindset – able to listen, understand and co-create solutions with clients.
Influential communicator – persuades and inspires confidence in senior stakeholders.
Commercial and customer-centric thinking – ensures universities experience real value throughout the journey.
Structured and analytical problem solver, capable of managing ambiguity and high pressure.
Ownership mentality – takes accountability from start to finish.
Resilient and adaptive, thriving in complex stakeholder environments.
Bilingual communication (English C2 / Spanish B2+) preferred.

Benefits

Competitive rewards package
Health insurance
401(k) matching
Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Project ManagementSaaS integrationsAPI managementSDK managementAPI testingOAuth 2.0OpenID ConnectSAMLAzure ADGDPR

Soft Skills

Influential communicatorConsultative mindsetStructured problem solverOwnership mentalityResilientAdaptiveStakeholder managementCoachingRelationship buildingChange management