Sanlam

Intern – Affiliates

Sanlam

internship

Posted on:

Location Type: Office

Location: Durban • South Africa

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Job Level

Entry Level

About the role

  • Under direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations and maintaining records and files following standard procedures with all work certified or checked.
  • This role is critical in maintaining efficiency and driving customer satisfaction through effective coordination and follow-up.
  • Performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations and maintaining records and files following standard procedures with all work certified or checked.
  • This role involves loading dealership leads (both PL and BI), assisting with lead allocation, and handling rework leads while managing timely follow-ups.

Requirements

  • Grade 12/Standard 10/NQF 4
  • RE5 Certificate (As per DOFA date)
  • Fully FAIS Accredited (As per DOFA date)
  • Minimum 2 years sales experience in a Call Centre Environment.
  • Short-Term insurance experience would be advantageous.
  • Record keeping; filing and maintenance of databases
  • Data Collection and processing of transactions
  • Reporting and Administration
  • Quality; compliance and accreditation.
  • Communicates effectively - Contributing dependently
  • Demonstrates self-awareness - Contributing dependently
  • Plans and aligns - Contributing dependently
  • Optimises work processes - Contributing dependently
  • Being resilient - Contributing dependently
  • Collaborates - Contributing dependently
  • Cultivates innovation - Contributing dependently
  • Customer focus - Contributing dependently
  • Drives results - Contributing dependently
Benefits
  • MiWay is committed to transformation and embracing diversity.
  • Cultivating a positive and dynamic working environment.
  • Freedom and opportunity to succeed.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
record keepingfilingmaintenance of databasesdata collectionprocessing of transactionsreportingadministrationsimple calculationslead allocationcustomer satisfaction
Soft skills
effective communicationself-awarenessplanningoptimizing work processesresiliencecollaborationinnovationcustomer focusdriving results
Certifications
Grade 12RE5 CertificateFully FAIS Accredited