Sandvik

Technical Support Specialist

Sandvik

full-time

Posted on:

Location Type: Remote

Location: Tennessee • United States

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About the role

  • Support dealer training and certification
  • Supervising advanced repairs and inspections of products and equipment
  • Provide periodic back up support for technical helpdesk as required
  • Support the customer’s product/equipment/processes by suggesting possible improvements
  • Provide advanced technical support and advice to the sales team and other Sandvik departments.
  • Develop and produce documentation to support both distributors and the technical support desk.

Requirements

  • 4-6 years of experience with Sandvik equipment
  • Relevant trade certification and Sandvik Service Technician qualification
  • Proficient knowledge of hydraulics, mechanics, electrics, automation, pneumatics, and materials
  • Strong root cause analysis skills and the ability to work independently
  • Willingness to travel and work in various field locations.
Benefits
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
hydraulicsmechanicselectricsautomationpneumaticsmaterialsroot cause analysistechnical supportdocumentation developmentadvanced repairs
Soft Skills
independent workcustomer supportcommunicationproblem-solvingteam collaboration
Certifications
trade certificationSandvik Service Technician qualification