Sandvik Group

Field Service Technician – BHP Jansen Project

Sandvik Group

full-time

Posted on:

Location Type: Office

Location: Saskatoon • Canada

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About the role

  • Maintenance and servicing of equipment.
  • Planning for correct tools and parts required to perform tasks, according to all work procedures.
  • Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.
  • Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
  • Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.
  • Support the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)
  • Uses knowledge and experience to solve standard problems for customers.
  • Understands system functionality and interactions of hydraulics/mechanics/electric/automation/pneumatics/materials.
  • Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed.
  • Obtain customer authorization to invoice.
  • Occasionally collect technical feedback in the Sales Area (inputted into Database).
  • Assign simple tasks to junior staff and guide them in their completion.
  • Coach customer technicians on basic servicing and maintenance principles.
  • Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.
  • Complies with Sandvik Mining and Rock Technology safety policies and applicable government, customer or industry regulations or requirements.
  • Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses.
  • Perform risk assessments (“Take Five”) prior to each task.
  • Maintains hand tools and equipment to ensure safe operation.
  • Maintains orderly work area and ensures housekeeping requirements are met.
  • Attend Environmental, Health and Safety related trainings.
  • Wear the required personal protective equipment (PPE) assigned for each task.

Requirements

  • Diploma in a Mechanical/Electrical Field and Red Seal Heavy Duty Mechanic/Industrial Mechanic (Millwright) License
  • At least 3 years related experience with mining equipment is considered an asset
  • Previous experience with Sandvik equipment would be an asset
  • Excellent proficiency in reading schematics
  • Demonstrated ability to diagnose, troubleshoot and repair mechanical issues with mining equipment
  • Strong written and verbal communication skills
  • Computer literacy (MS Office)
  • Valid driver’s license and willingness to travel to local mine sites and across Western Canada as required
  • Ability and willingness to work varied shifts (as required)
  • Must be legally eligible to work in Canada
  • Candidates must be open to traveling for training. The training may take place in Europe and last up to 4-6 months.
  • The candidate should have experience working with underground mining equipment, with a particular preference for expertise in mechanical cutting products used in mining operations.
Benefits
  • Paid Travel Time
  • Company vehicle provided
  • Ample opportunity for overtime that is paid as per provincial standards
  • Tool reimbursement program
  • A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
  • Paid training and development opportunities
  • Support from an experienced network of technicians across the globe
  • Flexible 14 ‑ days-on / 14 ‑ days-off schedule to support a balanced work-life rhythm (subject to change)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
mechanical troubleshootingelectrical troubleshootingroot cause analysispreventive maintenancerepair workreading schematicsdiagnosing mechanical issueshot commissioningrisk assessmentsmaintenance reporting
Soft Skills
strong communication skillscoachingguiding junior staffproblem-solvingcustomer supportteam collaborationorganizational skillsattention to detailadaptabilitysafety awareness
Certifications
Diploma in Mechanical FieldDiploma in Electrical FieldRed Seal Heavy Duty Mechanic LicenseIndustrial Mechanic (Millwright) Licensevalid driver's license